Remote SRE Manager: Lead AI-Driven Reliability & Cloud Ops

Arcoro Holdings Corp; Phoenix, Northern (AZ, KY); Hybrid; USD 200,000 - 220,000; Full time

Benefits offered by this job

Remote Work

401(k) with Company match

Flexible PTO and Company-paid holidays

Job summary

Arcoro is seeking a Site Reliability Engineering Manager to lead the SRE team, ensuring availability, performance, and operational excellence for production systems. The role blends leadership with hands‑on coding, automation, on‑call duties, and collaboration with product teams.

You will drive SLOs/SLIs, mentor engineers, and champion reliable, AI‑driven practices while enabling agentic AI development across the platform. Remote work options available.

Qualifications

• Proven experience leading SRE, operations, or reliability-focused engineering teams in a production software environment.
• Willingness and ability to operate as a hands‑on individual contributor in addition to managing the team, including writing code, building automation, and participating in on‑call
• Strong understanding of SRE principles, including SLOs/SLIs, error budgets, and blameless postmortems
• Hands‑on background in incident response, on‑call management, and production troubleshooting
• Experience with modern observability practices, including metrics, logging, tracing, and alerting
• Demonstrated experience applying AI and automation to reliability work, including using AI‑assisted tooling, building automated remediation, and leading the adoption of AI‑driven practices on a team
• Strong leadership, coaching, and team development skills
• Excellent communication skills, including the ability to lead through high‑pressure incidents and communicate clearly with technical and non‑technical stakeholders

Responsibilities

• Lead and manage a team of Site Reliability Engineers responsible for the reliability, performance, and operational health of production systems
• Serve as a hands‑on technical contributor by writing code and automation, building reliability tooling, participating in on‑call, and working directly in production systems alongside the team
• Support career growth and development of team members through coaching, mentoring, and performance management
• Define, measure, and drive Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets in partnership with engineering and product teams
• Own incident response, including on‑call rotations, escalation processes, severity management, and blameless postmortems
• Drive continuous improvement in monitoring, observability, alerting, and on‑call practices to reduce toil and mean‑time‑to‑recovery
• Lead the adoption of AI and automation across SRE practices, including AI‑assisted incident response, intelligent alerting, automated remediation, and the use of AI tooling to reduce toil and accelerate operational workflows
• Partner with Engineering to refine our products to better support agentic AI development, including improving APIs, telemetry, environments, and platform capabilities that enable AI agents to safely build on and operate against our systems
• Drive cloud cost optimization and FinOps practices in partnership with Engineering, including vendor management, cost allocation, rightsizing, and engineering best practices that reduce cloud spend
• Partner with Engineering on operational readiness reviews, production change management, and release safety
• Champion reliability best practices and ensure they are embedded across the engineering organization
• Track and report on key reliability metrics, incident trends, and team health to leadership
• Stay current with emerging SRE practices, tooling, and industry standards

Skills

SRE leadership

Hands-on coding

Incident management

Observability

AI automation

Cloud infrastructure

Leadership coaching

Communication

Education

Bachelor's degree in Computer Science

Tools

Kubernetes

Helm

Argo

Datadog

Grafana

OpenTelemetry

Azure Monitor

Terraform

CloudFormation

Azure DevOps

GitHub Actions

Bicep

PagerDuty

Job description

Arcoro is seeking a Site Reliability Engineering Manager to lead the SRE team, ensuring availability, performance, and operational excellence for production systems. The role blends leadership with hands‑on coding, automation, on‑call duties, and collaboration with product teams.

You will drive SLOs/SLIs, mentor engineers, and champion reliable, AI‑driven practices while enabling agentic AI development across the platform. Remote work options available.