Remote SRE Architect: Reliability & Observability Lead

Quality Ai; United States; Remote; USD 140,000 - 150,000; Full time

Job summary

QualityAI is seeking a Senior SRE Architect in the United States (remote) to lead reliability strategy across client engagements and internal platforms. You will advise on observability, define SLOs/SLIs, and oversee maturity roadmaps for our Azure-centric estate.

In this role you'll drive advisory work, conduct reliability assessments, support presales, and shape reference architectures while guiding delivery with senior engineers and sector leads. Remote-friendly, US-based.

Qualifications

• Deep hands-on background in SRE or production operations with ownership of reliability outcomes.
• Experience with observability tooling and practice (OpenTelemetry, tracing, metrics, logs).
• Proven ability to define SLOs and error budgets in production.
• Client-facing or multi-environment consulting or advisory experience.
• Ability to write assessments, roadmaps, and points of view.
• Comfort with cloud-native infrastructure and CI/CD pipelines.

Responsibilities

• Client advisory and discovery on reliability and SLO/SLI definitions.
• Presales conversations, RFP responses, scoping and estimating SRE engagements.
• Develop reusable assessment frameworks, maturity models, reference architectures.
• Delivery oversight including direction, review and escalation support.

Skills

SRE experience

Observability

SLO/SLI design

Client-facing experience

Documentation roadmaps

Cloud-native + CI/CD

Tools

OpenTelemetry

Distributed tracing

Metrics/log correlation

Kubernetes

CI/CD tooling

Job description

QualityAI is seeking a Senior SRE Architect in the United States (remote) to lead reliability strategy across client engagements and internal platforms. You will advise on observability, define SLOs/SLIs, and oversee maturity roadmaps for our Azure-centric estate.

In this role you'll drive advisory work, conduct reliability assessments, support presales, and shape reference architectures while guiding delivery with senior engineers and sector leads. Remote-friendly, US-based.