Remote Sr, Account Manager

Lensa; Olympia (WA); Remote; USD 50,000 - 70,000; Full time

Job summary

Join a leading company in the mortgage industry as a Wholesale Account Manager, providing essential support for loan applications. This remote position requires strong organizational and communication skills, with a focus on customer service and compliance. Enjoy a competitive salary and comprehensive benefits package as part of a dynamic team.

Benefits

Comprehensive healthcare plans

401(k) match

Employee referral bonuses

Educational Reimbursement

Customized training programs

Qualifications

• Five or more years of experience as a Wholesale Account Manager or mortgage Loan Processor.
• Thorough knowledge of wholesale loan production and mortgage loan processing.
• Full knowledge of RESPA regulations.

Responsibilities

• Main contact for communication and support between the Broker and various departments.
• Monitor incoming documents from Brokers and verify data accuracy.
• Ensure compliance deadlines are met regarding pre-disclosures and approval letters.

Skills

Organizational skills

Communication skills

Customer service

Attention to detail

Confidentiality

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office

Job description

1 day ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Lensa is the leading career site for job seekers at every stage of their career. Our client, Carrington, is seeking professionals. Apply via Lensa today!

Come join our amazing team and work Remote!

Provides processing and sales support for loan applications received from Wholesale Loan Brokers. Works with assigned Account Executives and Brokers to facilitate the management of the loan applications from submission to closing. Performs all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, where the company operates. The target pay range for this position is $50,000 to $70,000.

What You’ll Do

1. Main contact of communication and support between the Broker and the various departments and individuals of the company throughout the process of the loan, including but not limited to Account Executives, Underwriting, Quality Control, Docs, and Funding.
2. Provide excellent customer service.
3. Pull or verify credit reports, flood certifications, and review appraisals as needed.
4. Ensure compliance deadlines are met regarding pre-disclosures, approval letters, cancellations, and declinations.
5. Monitor incoming documents from Brokers, verifying the data collected and submitted.
6. Obtain necessary stipulations from brokers and clear any stipulations prior to funding as required by underwriting.
7. Proactively monitor pipeline to ensure timely funding of loans.
8. Meet with Account Executives regarding their pipelines and provide daily updates.
9. Communicate with the Broker at least every other day and update all necessary parties.
10. Enter required data into the computer system and maintain data accuracy.
11. Inform the Broker and Account Executive about discrepancies in title, appraisals, credit, employment, income, and other related items in the loan file.
12. Order Verifications of Employment and Deposits to assist with the pre-funding QC process.

What You'll Need

• Maintain highly confidential information concerning loan applicants.
• FHA & VA background.
• Full knowledge of RESPA regulations as it pertains to the GFE.
• High level of organizational skills and ability to work on multiple files simultaneously.
• Constant contact with borrowers, brokers, agents, loan officers, and internal staff.
• Coordination of various duties; familiarity with office machines such as computers, copiers, and fax machines. Ability to sit for extended periods; normal hearing and vision.
• Effective verbal and written communication skills.
• Excellent computer skills and working knowledge of Microsoft Office.
• Education and experience equivalent to a Bachelor’s degree.
• Five or more years of experience as a Wholesale Account Manager or mortgage Loan Processor with multiple Brokers, Account Executives, Investors, and loan products.
• Thorough knowledge of all aspects of wholesale loan production and mortgage loan processing.

Our Company

Carrington Mortgage Services-Wholesale Lending, part of The Carrington Companies, provides third-party originators, mortgage brokers, and financial institutions with access to various loan programs, including government, conventional, low credit score, and low down payment options. Join our growing team of talented professionals as we transform residential real estate. More info at: www.carringtonwholesale.com.

What We Offer

• Comprehensive healthcare plans for you and your family, plus a discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to discounts through our employee portal (fitness, restaurants, retail, and more).
• Customized training programs for career advancement.
• Employee referral bonuses.
• Educational Reimbursement.
• Support from Carrington Charitable Foundation, contributing to community causes. Details at: carringtoncf.org.

Carrington is an equal opportunity employer. Applicants are considered without regard to race, color, religion, sex, gender identity, national origin, age, marital status, sexual orientation, veteran status, disability, or other protected categories. Reasonable accommodations are provided unless undue hardship occurs.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• IT Services and IT Consulting

Referrals increase your chances of interviewing at Lensa by 2x.