Remote Sr, Account Manager

Lensa; Old Greenwich (CT); Remote; USD 50,000 - 70,000; Full time

Job summary

A leading company in the mortgage services industry is seeking a Wholesale Account Manager to provide processing and sales support for loan applications. This role involves managing loan applications from submission to closing while ensuring compliance with regulations. The ideal candidate will have strong communication skills, a Bachelor's degree, and extensive experience in mortgage processing. Join a dynamic team and enjoy comprehensive benefits including healthcare and a 401(k) match.

Benefits

Comprehensive healthcare plans

401(k) match

Employee referral bonuses

Educational Reimbursement

Qualifications

• Five or more years of experience as a Wholesale Account Manager or mortgage Loan Processor.
• Full knowledge of RESPA regulations related to the GFE.

Responsibilities

• Main contact for communication and support between the Broker and various departments.
• Responsible for providing excellent customer service.
• Monitors incoming documents from Brokers and verifies data.

Skills

Communication

Organizational Skills

Customer Service

Attention to Detail

Education

Bachelor's degree

Tools

Microsoft Office

Job description

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Provides processing and sales support for loan applications received from Wholesale Loan Brokers. Works with assigned Account Executives and Brokers to facilitate the management of the loan applications from submission to closing. Performs all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $50,000 to $70,000.

What You’ll Do

• Main contact of communication and support between the Broker and the various departments and individuals of the company throughout the process of the loan, including but not limited to Account Executives, Underwriting, Quality Control, Docs, and Funding.
• Responsible for providing excellent customer service.
• Pulls or verifies credit reports, flood certifications, and reviews appraisals as needed.
• Ensures compliance deadlines are met regarding pre-disclosures, approval letters, cancellations, and declinations.
• Monitors incoming documents from Brokers, verifying the data collected and submitted.
• Obtains necessary stipulations from brokers and clears any prior to funding as required by underwriting.
• Proactively monitors pipeline to ensure timely funding of loans.
• Meets with Account Executives regarding their pipelines and updates them daily.
• Communicates with the Broker at least every other day and updates all necessary parties.
• Enters required data into the system and maintains data accuracy.
• Informs the Broker and Account Executive of any discrepancies in title, appraisals, credit, employment, income, and other related items in the loan file.
• Orders Verifications of Employment and Deposits to assist with the pre-funding QC process.

What You'll Need

• Maintain highly confidential information concerning loan applicants.
• FHA & VA background.
• Full knowledge of RESPA regulations related to the GFE.
• High organizational skills and ability to handle multiple files simultaneously.
• Constant contact with borrowers, brokers, agents, loan officers, and internal staff.
• Coordination of various duties, use of office machines such as computers, copiers, fax machines. Ability to sit for extended periods. Normal hearing and vision.
• Effective verbal and written communication skills.
• Excellent computer skills and working knowledge of Microsoft Office.
• Education and experience equivalent to a Bachelor's degree.
• Five or more years of experience as a Wholesale Account Manager or mortgage Loan Processor with multiple Brokers, Account Executives, Investors, and loan products.
• Thorough knowledge of all aspects of wholesale loan production and mortgage loan processing.

Our Company

Carrington Mortgage Services-Wholesale Lending is part of The Carrington Companies. We provide access to government and conventional loan programs, low credit score home financing, and low down payment options. Join our team of talented professionals as we transform residential real estate. For more info, visit: www.carringtonwholesale.com.

What We Offer

• Comprehensive healthcare plans for you and your family, plus a discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to various discounts through our employee portal.
• Customized training programs for career advancement.
• Employee referral bonuses.
• Educational Reimbursement.
• Community contributions through the Carrington Charitable Foundation. More info at carringtoncf.org.

Carrington is an equal opportunity employer. We consider all applicants without regard to race, color, religion, sex, gender identity, national origin, age, marital status, sexual orientation, protected veterans status, disability, or other protected categories. Reasonable accommodations are provided unless undue hardship occurs.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• IT Services and IT Consulting