Remote Sr, Account Manager

Lensa; Jacksonville (FL); Remote; USD 50,000 - 70,000; Full time

Job summary

Join a leading mortgage services company as a Wholesale Account Manager. This remote position involves processing and sales support for loan applications, ensuring compliance, and maintaining communication with brokers. Ideal candidates will have a Bachelor's degree and significant experience in mortgage processing.

Benefits

Comprehensive healthcare plans

401(k) match

Employee discounts

Customized training programs

Employee referral bonuses

Educational Reimbursement

Qualifications

• Five or more years of experience as a Wholesale Account Manager or mortgage Loan Processor.
• Thorough knowledge of wholesale loan production and mortgage loan processing.

Responsibilities

• Main contact for communication and support between Broker and various departments.
• Responsible for excellent customer service and compliance deadlines.
• Monitors incoming documents from Brokers and verifies data.

Skills

Effective communication

Organizational skills

Customer service

Education

Bachelor's degree

Tools

Microsoft Office

Job description

1 day ago Be among the first 25 applicants

Lensa is the leading career site for job seekers at every stage of their career. Our client, Carrington, is seeking professionals. Apply via Lensa today!

Come join our amazing team and work Remote!

Provides processing and sales support for loan applications received from Wholesale Loan Brokers. Works with assigned Account Executives and Brokers to facilitate the management of the loan applications from submission to closing. Performs all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, where the company operates. The target pay range for this position is $50,000 to $70,000.

What You’ll Do

1. Main contact of communication and support between the Broker and the various departments and individuals of the company throughout the process of the loan, including but not limited to Account Executives, Underwriting, Quality Control, Docs, and Funding.
2. Responsible for excellent customer service.
3. Pulls or verifies credit reports, flood certifications, and reviews appraisals as needed.
4. Ensures compliance deadlines are met regarding pre-disclosures, approval letters, cancellations, and declinations.
5. Monitors incoming documents from Brokers, verifying data collected and submitted.
6. Obtains necessary stipulations from brokers and clears any prior to funding as required by underwriting.
7. Proactively monitors pipeline to ensure timely funding of loans.
8. Meets with Account Executives regarding their pipelines and provides daily updates.
9. Communicates with the Broker at least every other day and updates all necessary parties.
10. Enters required data into the computer system and maintains data accuracy.
11. Informs the Broker and Account Executive about discrepancies in title, appraisals, credit, employment, income, and other related items.
12. Orders Verifications of Employment and Deposits to assist with the pre-funding QC process.

What You'll Need

• Maintains highly confidential information concerning loan applicants.
• FHA & VA background.
• Full knowledge of RESPA regulations as they pertain to the GFE.
• Requires high organizational skills and ability to work on multiple files simultaneously.
• Constant contact with borrowers, brokers, agents, loan officers, and internal staff.
• Significant coordination of duties required. Proficient with office machines such as computers, copiers, fax machines. Ability to sit for extended periods. Hearing and vision within normal range.
• Effective communication skills, both verbal and written.
• Excellent computer skills and working knowledge of Microsoft Office.
• Education and experience equivalent to a Bachelor’s degree.
• Five or more years of experience as a Wholesale Account Manager or mortgage Loan Processor with multiple Brokers, Account Executives, Investors, and loan products.
• Thorough knowledge of all aspects of wholesale loan production and mortgage loan processing.

Our Company

Carrington Mortgage Services-Wholesale Lending, part of The Carrington Companies, provides access to government and conventional loan programs, low credit score home financing, and low down payment options. Join our growing team of talented professionals as we transform residential real estate. More info at: www.carringtonwholesale.com.

What We Offer

• Comprehensive healthcare plans for you and your family, plus a discretionary 401(k) match of 50% of the first 4% contributed.
• Access to discounts through our employee portal (fitness, restaurants, retail, and more).
• Customized training programs for career advancement.
• Employee referral bonuses.
• Educational Reimbursement.
• Participation in Carrington Charitable Foundation supporting community causes. Details at: carringtoncf.org.

Carrington is an equal opportunity employer. We consider applicants without regard to race, color, religion, sex, gender identity, national origin, age, marital status, sexual orientation, veteran status, disability, or other protected categories. Reasonable accommodations provided as needed.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• IT Services and IT Consulting