Remote Sr, Account Manager

Lensa; Concord (NH); Remote; USD 50,000 - 70,000; Full time

Job summary

Join a leading company in the mortgage industry as a Senior Account Manager, providing crucial support for loan applications. Work remotely while collaborating with various departments to ensure timely processing and compliance. This role offers a competitive salary and comprehensive benefits, including healthcare and 401(k) matching.

Benefits

Comprehensive healthcare plans

50% match on 401(k)

Discounts on fitness, dining, retail

Customized training programs

Referral bonuses

Educational reimbursement programs

Community involvement programs

Qualifications

• At least five years of experience as a Wholesale Account Manager or mortgage Loan Processor.
• Thorough knowledge of wholesale loan production and mortgage processing.

Responsibilities

• Main contact for communication and support between the Broker and various departments.
• Ensure compliance deadlines are met regarding pre-disclosures and approvals.
• Monitor incoming documents from Brokers, verifying data collected.

Skills

Organizational Skills

Communication

Confidentiality

Customer Service

Knowledge of RESPA

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

Be among the first 25 applicants

Lensa is the leading career site for job seekers at every stage of their career. Our client, Carrington, is seeking professionals. Apply via Lensa today!

Come join our amazing team and work remotely!

This role provides processing and sales support for loan applications received from Wholesale Loan Brokers. You will work with assigned Account Executives and Brokers to facilitate the management of loan applications from submission to closing. All duties must be performed in accordance with the company’s policies, procedures, and applicable US laws and regulations. The target pay range for this position is $50,000 to $70,000 annually.

What You’ll Do

• Main contact for communication and support between the Broker and various departments, including Account Executives, Underwriting, Quality Control, Docs, and Funding.
• Provide excellent customer service.
• Pull or verify credit reports, flood certifications, and review appraisals as needed.
• Ensure compliance deadlines are met regarding pre-disclosures, approval letters, cancellations, and declinations.
• Monitor incoming documents from Brokers, verifying data collected and submitted.
• Obtain necessary stipulations from brokers and clear any stipulations prior to funding as required by underwriting.
• Proactively monitor pipeline to ensure timely funding of loans.
• Meet with Account Executives regarding their pipelines and provide daily updates.
• Communicate with Brokers at least every other day and update all necessary parties.
• Enter required data into the system accurately.
• Inform the Broker and Account Executive about discrepancies in title, appraisals, credit, employment, income, or other related items.
• Order Verifications of Employment and Deposits to assist with pre-funding QC processes.

What You'll Need

• Maintain confidentiality regarding loan applicants.
• Background in FHA & VA loans.
• Knowledge of RESPA regulations related to the GFE.
• Strong organizational skills and ability to handle multiple files simultaneously.
• Regular communication with borrowers, brokers, agents, loan officers, and internal staff.
• Coordination of various duties; proficiency with office equipment and sitting for extended periods.
• Effective verbal and written communication skills.
• Excellent computer skills, especially Microsoft Office.
• Education and experience equivalent to a Bachelor’s degree.
• At least five years of experience as a Wholesale Account Manager or mortgage Loan Processor with multiple brokers, account executives, investors, and loan products.
• Thorough knowledge of wholesale loan production and mortgage processing.

Our Company

Carrington Mortgage Services-Wholesale Lending, part of The Carrington Companies, offers access to various government and conventional loan programs, including low credit score and low down payment options. Join our talented team and help transform residential real estate. Visit www.carringtonwholesale.com to learn more.

What We Offer

• Comprehensive healthcare plans and a 50% match on the first 4% of your 401(k).
• Discounts on fitness, dining, retail, and more through our employee portal.
• Customized training programs for career advancement.
• Referral bonuses to support company growth.
• Educational reimbursement programs.
• Community involvement through the Carrington Charitable Foundation. Details at carringtoncf.org.

We are an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, gender identity, national origin, age, marital status, sexual orientation, veteran status, disability, or other protected categories. Reasonable accommodations will be provided for qualified applicants with disabilities unless undue hardship occurs.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: IT Services and IT Consulting

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