Remote Specialty Pharmacy Care Advocate

House Rx, Inc.; Pittsburgh (Allegheny County); Remote; USD 52,000 - 76,000; Full time

Job summary

House Rx, Inc. is seeking a remote Specialty Pharmacy Care Coordinator to help patients access and afford specialty medications.

You will work with specialty care clinics and the House Rx team to improve the patient experience by facilitating financial assistance, processing claims, and answering questions by phone. Experience with payer investigations, prior authorizations, and pharmacy software systems is valued.

Qualifications

• Experience helping patients access financial assistance programs (copay cards, PAPs, foundation grants).
• Experience navigating benefits investigation, prior authorization, and financial assistance for specialty medications.
• Pharmacy licensure or technician/related licensure as required by state; national CPhT certification preferred.

Responsibilities

• Source financial assistance on behalf of patients.
• Process pharmacy claims.
• Improve patient experience by answering questions and requests via phone.
• Serve as a liaison between patient, their provider, and the pharmacist.

Skills

Patient communication

Financial assistance navigation

Care coordination

Pharmacy software familiarity

EMR systems experience

Teamwork

Tools

QS1

ComputerRx

PioneerRx

WAM

EPIC

Cerner

NextGen

Therigy

Asembia1

ScriptMed

Job description

House Rx, Inc. is seeking a remote Specialty Pharmacy Care Coordinator to help patients access and afford specialty medications.

You will work with specialty care clinics and the House Rx team to improve the patient experience by facilitating financial assistance, processing claims, and answering questions by phone. Experience with payer investigations, prior authorizations, and pharmacy software systems is valued.