Remote Spanish-Speaking Nurse Concierge Consultant

Arthur J. Gallagher & Co. (AJG); Las Vegas (NV); Remote; USD 85,000 - 110,000; Full time

Job summary

Gallagher Bassett is seeking a Spanish bilingual nurse to join its Clinical Concierge team. The role handles up to multiple cases daily in a fast-paced setup, leveraging a modern case management platform.

You will perform risk assessments, coordinate care, and ensure timely communications with all stakeholders in a remote, national scope. Required to have an active RN license and 3 years of acute care experience; Bachelor’s degree is preferred and workers' compensation experience is a plus.

Qualifications

• Active Registered Nursing license in the state of practice.
• Minimum 3 years clinical experience in an acute care setting.
• Spanish bilingual is preferred.

Responsibilities

• Perform risk assessment via an empathetic interview of the injured worker over the phone.
• Provides outstanding claimant service and builds trust with the injured worker.
• Sets the direction in terms of what level of clinical oversight is needed on the claim.
• Keep all parties informed on case progress.
• Help facilitate direction of care by delegating to support nurse and other staff.
• Reviews medical records post appointment for compliance with Evidence Based Medicine.
• Determines if the claim needs ongoing nurse oversight.
• Collaborate with offshore team and ensure tasks are completed.

Job description

Gallagher Bassett is seeking a Spanish bilingual nurse to join its Clinical Concierge team. The role handles up to multiple cases daily in a fast-paced setup, leveraging a modern case management platform.

You will perform risk assessments, coordinate care, and ensure timely communications with all stakeholders in a remote, national scope. Required to have an active RN license and 3 years of acute care experience; Bachelor’s degree is preferred and workers' compensation experience is a plus.