Remote Spanish-English Client Protection Specialist

AIL; Nashville (TN); Remote; USD 40,000 - 100,000; Part time

Benefits offered by this job

Remote work

Flexible scheduling

Performance-based pay

Job summary

AO Globe Life is seeking motivated professionals to join our remote team in a client-focused role supporting families and individuals across the United States. You will help clients understand and access important benefit programs while building meaningful relationships and providing dependable service.

This fully remote position offers flexible scheduling, structured training, and pre-interested client consultations—no cold outreach or door-to-door sales required.

Qualifications

• Strong verbal communication and interpersonal skills.
• Organized, dependable, and comfortable working independently in a remote environment.
• Confidence using video conferencing platforms and digital tools.
• Motivated by service-oriented, purpose-driven work.
• Customer service, sales, or client relations experience is helpful but not required.
• Bilingual English-Spanish or English-Vietnamese communication skills are a plus, but not required.

Responsibilities

• Conduct scheduled virtual consultations with clients using Zoom
• Identify client needs and guide them through available benefit options
• Explain coverage details and enrollment steps clearly and professionally
• Maintain accurate digital records and manage follow-up communication
• Provide exceptional client service while building long-term relationships
• Participate in ongoing training sessions and team meetings to strengthen skills

Skills

Verbal communication

Independent work

Video conferencing

Customer service orientation

Bilingual (English-Spanish)

Bilingual (English-Vietnamese)

Tools

Zoom

Job description

AO Globe Life is seeking motivated professionals to join our remote team in a client-focused role supporting families and individuals across the United States. You will help clients understand and access important benefit programs while building meaningful relationships and providing dependable service.

This fully remote position offers flexible scheduling, structured training, and pre-interested client consultations—no cold outreach or door-to-door sales required.