Remote Spanish Bilingual Licensed P&C Specialist

Everise, Inc.; United States; Remote; USD 25,000 - 34,000; Full time

Job summary

Everise, Inc. is hiring a Spanish bilingual Licensed Property and Casualty agent to work from home in the United States.

You will handle a high volume of incoming calls about accounts and claims, gather customer information, educate customers on products, and aim for one-call resolutions while meeting performance metrics. A state P&C license is required, weekend availability, and a 30-hour schedule with benefits.

Qualifications

• Must hold a property and casualty license in your state.
• Bilingual Spanish and English required.
• Two years of customer service or call center experience.
• Ability to work from home with reliable internet.
• Willingness to work weekends.

Responsibilities

• Handle a high volume of incoming calls regarding accounts, claims, and questions.
• Gather customer information, assess needs, and educate on products and services.
• Navigate multiple systems and maintain accurate documentation.
• Resolve issues on first call when possible and meet performance metrics.

Skills

Bilingual Spanish-English

Customer service

Call center experience

Strong communication

Tools

Salesforce CRM

Job description

Everise, Inc. is hiring a Spanish bilingual Licensed Property and Casualty agent to work from home in the United States.

You will handle a high volume of incoming calls about accounts and claims, gather customer information, educate customers on products, and aim for one-call resolutions while meeting performance metrics. A state P&C license is required, weekend availability, and a 30-hour schedule with benefits.