Remote Solutions Engineer - CAD/CAM for Custom Millwork

INNERGY; Idaho Falls (ID); Remote; USD 100,000 - 140,000; Full time

Job summary

INNERGY is seeking a Solutions Engineer to bridge CAD/CAM product capabilities with custom manufacturers across North America. This remote role partners with Sales to drive pre-sales, demonstrates workflows, and translates customer needs into scalable CAD/CAM solutions.

Candidates should have 3+ years in SaaS manufacturing tech and be comfortable traveling up to 25%. You'll collaborate with Product and Engineering, refine demo environments, and represent INNERGY at industry events, helping shops

Qualifications

• Background in the architectural millwork, casework, or cabinetry industry (shop floor, engineering, estimating, or production management) strongly preferred
• 3+ years of experience in Solutions Engineering, Sales Engineering, or technical consulting within a manufacturing software or CAD/CAM environment preferred
• Natural ability to build trust and rapport quickly with shop owners, engineers, and production managers
• Consultative, problem-first mindset: you ask the right questions, uncover the real bottleneck, and connect it to a practical solution
• Hands-on experience with CAD/CAM software (Toolbox, libraries, post-processors) and/or other CAD/CAM-based systems
• Thrives in a high-accountability, fast-moving SaaS environment. You own outcomes, not just tasks
• Ability to demonstrate and explain parametric design, product libraries, and production outputs
• Exceptional communication and presentation skills. You can make a CNC post-processor sound exciting to a room full of shop owners
• Willingness to travel up to 25% for trade shows, customer visits, and team events

Responsibilities

• Partner with Sales to own the technical pre-sales cycle for CAD/CAM, from discovery through close, including articulating how CAD/CAM fits within the broader INNERGY ecosystem
• Lead tailored product demonstrations that showcase CAD-based design, engineering, and manufacturing workflows, making complex capabilities feel intuitive and tangible for prospects
• Translate customer requirements into scalable CAD/CAM solutions (libraries, automation, production outputs)
• Guide prospects through how CAD/CAM supports engineer-to-order and custom manufacturing environments
• Support technical validations, proof‑of‑concepts, and complex deal cycles
• Collaborate with Product and Engineering to align customer needs with product capabilities
• Serve as the voice of the customer internally, channeling feedback on trends, gaps, and opportunities to Product, Engineering, and Sales leadership
• Continuously refine demo environments, including libraries, renderings, and manufacturing outputs
• Represent INNERGY at industry trade shows, conferences, and customer events (e.g., Closets Expo, Wood Pro Expo, IWF, and regional events)
• Contribute to INNERGY's education mission by supporting education sessions, webinars, and Lunch & Learn events as a subject matter expert

Skills

Solutions Engineering

Sales Engineering

CAD/CAM experience

Customer engagement

Tools

CAD/CAM software (Toolbox, libraries, post-processors)

Job description

INNERGY is seeking a Solutions Engineer to bridge CAD/CAM product capabilities with custom manufacturers across North America. This remote role partners with Sales to drive pre-sales, demonstrates workflows, and translates customer needs into scalable CAD/CAM solutions.

Candidates should have 3+ years in SaaS manufacturing tech and be comfortable traveling up to 25%. You'll collaborate with Product and Engineering, refine demo environments, and represent INNERGY at industry events, helping shops