Remote Solution Architect - Rewards & Benefits Programs

Ladders; United States; On-site; USD 110,000 - 130,000; Full time

Benefits offered by this job

Flexible hours

Remote work

Professional development

Travel opportunities

Job summary

Ladders is seeking a Solution Architect to join a leader in the Enterprise Technology space. This remote role supports US-based clients and centers on compensation, benefits, and rewards programs aligned with business needs and employee experience.

You will partner with people leaders, finance, and executive stakeholders to strengthen pay practices, govern programs, and deliver consistent outcomes across a technology-driven organization.

Qualifications

• Bachelor's degree or equivalent work experience.
• 4+ years in healthcare IT implementation or consulting.
• 1+ year of project management experience.
• Strong communication skills with diverse teams.
• Ability to document and present complex ideas clearly.
• Proven client relationship-building skills.
• Aptitude for problem-solving amidst complex information.

Responsibilities

• Deliver workflow and solution designs to meet defined benefits for clients.
• Guide clients through system changes, upgrades, and maintenance processes.
• Serve as the primary consultant for troubleshooting and knowledge transfer.
• Maintain client relationships for effective issue escalation and support.
• Resolve escalated issues using expertise during various system phases.
• Manage client expectations to ensure successful project outcomes.
• Coach and mentor teams on best methodology practices.

Skills

Bachelor's degree

Healthcare IT

Project management

Communication

Documentation

Client relationships

Problem solving

Education

Bachelor's degree

Job description

Ladders is seeking a Solution Architect to join a leader in the Enterprise Technology space. This remote role supports US-based clients and centers on compensation, benefits, and rewards programs aligned with business needs and employee experience.

You will partner with people leaders, finance, and executive stakeholders to strengthen pay practices, govern programs, and deliver consistent outcomes across a technology-driven organization.