Remote Software Training Consultant II - Cybersecurity/BCDR

ConnectWise; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

ConnectWise is seeking a Software Training Consultant II to lead the design and delivery of online and in-person educational content focused on Cybersecurity and Business Continuity & Disaster Recovery (BCDR). You will partner with cross-functional teams to ensure up-to-date materials across products, improving partner learning and product adoption.

The role requires strong project management, presentation, and communication skills, with 7+ years of experience in technical training.

Qualifications

• Bachelor's degree or equivalent business experience.
• 7+ years of relevant experience preferred.
• Experience delivering technical training, creating instructional content, or educating customers and partners on technology solutions.
• Background in Cybersecurity, Information Security, Managed Security Services, BCDR, or related technologies strongly preferred.
• MSP industry experience preferred but not required.

Responsibilities

• Lead design and delivery of online and in-person educational content for Cybersecurity and BCDR solutions.
• Establish operational plans for the Software Training team.
• Develop and implement new products, processes, standards, and/or plans impacting results.
• Provide support to Technical Training teams with high attention to detail.
• Create and update educational assets, instructional content, and documentation.
• Deliver workshops at office, user group meetings, and national events.
• Create and present webinars for internal and external audiences.
• Assist in consulting engagements and content creation as needed.
• Utilize tools to ensure ConnectWise University supports partner learning and product adoption.

Skills

Project management

Presentation

Communication

Problem solving

Adaptability

Education

Bachelor's degree or equivalent experience

Job description

ConnectWise is seeking a Software Training Consultant II to lead the design and delivery of online and in-person educational content focused on Cybersecurity and Business Continuity & Disaster Recovery (BCDR). You will partner with cross-functional teams to ensure up-to-date materials across products, improving partner learning and product adoption.

The role requires strong project management, presentation, and communication skills, with 7+ years of experience in technical training.