Software Training Consultant II (Fully Remote)

ConnectWise; United States; Hybrid; USD 80,000 - 110,000; Full time

Job summary

ConnectWise in the United States is seeking a Learning Lead to design and deliver online and in-person educational content for ConnectWise products, with emphasis on Cybersecurity and Business Continuity & Disaster Recovery (BCDR).

You will partner with cross-functional teams to keep materials current, establish operational plans for the Software Training team, and serve as a subject matter expert for cybersecurity training initiatives, with travel 2–3 weeks annually.

Qualifications

• Experience designing and delivering technical training content.
• Ability to manage large projects with limited supervision.
• Knowledge of cybersecurity concepts and industry best practices.

Responsibilities

• Lead the design and delivery of online and in-person educational content for ConnectWise products.
• Establish operational plans for the Software Training team and develop new standards.
• Serve as a subject matter expert for Cybersecurity and BCDR training initiatives.

Skills

Cybersecurity concepts

Project management

Training delivery

Job description

• Lead the design and delivery of online and in-person educational content for ConnectWise products.
• Focus primarily on Cybersecurity and Business Continuity & Disaster Recovery (BCDR) solutions.
• Work in partnership with cross-functional teams to ensure educational materials are up to date.

Key Responsibilities:

• Establish operational plans for the Software Training team.
• Develop and implement new products, processes, and standards impacting functional results.
• Serve as a subject matter expert for Cybersecurity and BCDR training initiatives.

Candidate Profile:

• Ability to manage large projects independently with limited supervision.
• Strong knowledge of Cybersecurity concepts and industry best practices.
• Experience delivering technical training or creating instructional content.

Working Conditions:

• Remote or hybrid depending on location.
• Ability to travel approximately 2-3 weeks annually for events and meetings.
• Must interact positively with peers, leadership, and external contacts.

ConnectWise

ConnectWise is a global software company dedicated to the success of technology solution providers, helping over 45,000 partners manage their businesses. With over 3,000 colleagues in North America, EMEA, and APAC, we foster an inclusive culture where every colleague is valued for their unique contributions.