Remote Software Support Specialist — Impact & Growth

Feedinkoo: Remote Jobs; United States; Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Job summary

Vehlo is seeking a Software Support Specialist to be the first point of contact for software questions and to manage help desk tickets and software-related production jobs. This remote-friendly role may require up to 5% travel.

Candidates with 0–2 years of experience, strong MS Office skills, and clear communication will thrive in a collaborative environment that values growth and recognition. Join Vehlo to help customers and internal teams succeed while contributing to a fast-paced,

Qualifications

• 0-2 years of related work experience.
• Proficient with Microsoft Office and basic software concepts.
• Diploma or equivalent required; strong communication and organizational skills.

Responsibilities

• Provide software problem resolution and escalate when needed.
• Record data and track issues to final solution.
• Prepare reports on help desk activity for management.
• Document all work in the CRM and coordinate with sales and management.

Skills

Communication skills

MS Office

Organizational skills

Interpersonal skills

Explain technical info

Education

High School Diploma

Tools

CRM software

Ticketing systems

Job description

Vehlo is seeking a Software Support Specialist to be the first point of contact for software questions and to manage help desk tickets and software-related production jobs. This remote-friendly role may require up to 5% travel.

Candidates with 0–2 years of experience, strong MS Office skills, and clear communication will thrive in a collaborative environment that values growth and recognition. Join Vehlo to help customers and internal teams succeed while contributing to a fast-paced,