Remote Social Security Benefits Specialist

Talentify; Plantation (FL); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) match

Paid time off after 90 days

10 company holidays

Job summary

Talentify is hiring a Customer Service Representative for a remote, home-based role in the United States. You will handle inquiries, resolve complaints, and maintain customer records with professionalism and attention to detail.

The schedule is Monday–Friday, 8:00 am–5:00 pm local time, with comprehensive benefits and a focus on helping customers obtain their Social Security benefits. The position requires strong communication, typing at least 35 WPM, and the ability to work from a quiet home

Qualifications

• Minimum of high school diploma or GED.
• At least two years of telephone customer service or call center experience.
• Spanish bilingual is a plus.

Responsibilities

• Respond to customer inquiries via phone, email, or in person to provide support.
• Enter and update customer information and service requests.
• Resolve complaints or escalate to specialists as needed.
• Maintain accurate customer records and follow up on issues.
• Meet performance and attendance expectations.

Skills

Phone communication

Typing 35 WPM

Reading & writing

Customer service

Quiet home office

Active listening

Data entry

Education

High school diploma or GED

Associate's degree preferred

Job description

Talentify is hiring a Customer Service Representative for a remote, home-based role in the United States. You will handle inquiries, resolve complaints, and maintain customer records with professionalism and attention to detail.

The schedule is Monday–Friday, 8:00 am–5:00 pm local time, with comprehensive benefits and a focus on helping customers obtain their Social Security benefits. The position requires strong communication, typing at least 35 WPM, and the ability to work from a quiet home