Remote Social Media & Guest Experience Intern

MaziCTools; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

MaziCTools is seeking a candidate to manage social media strategy for Spirit Airlines, focusing on guest service. Responsibilities include monitoring social media accounts, resolving issues, and engaging with customers online.

The ideal candidate should have a bachelor's degree and at least 2 years of experience in customer service or a related field, with strong social media skills. This position offers a remote work environment with occasional office requirements.

Qualifications

• Bachelor's degree or equivalent experience in a related field (preferred).
• Minimum of 2 years of customer service or guest service experience.
• Proficiency with various social media business applications.

Responsibilities

• Assist in implementing Spirit's social media strategy.
• Manage daily social media posts and monitor online reputation.
• Respond to incoming messages via all social media channels.

Skills

Customer service experience

Social media proficiency

Strong communication skills

Creativity

Education

Bachelor's degree or equivalent experience

Tools

Analytics software

Social media platforms

Job description

MaziCTools is seeking a candidate to manage social media strategy for Spirit Airlines, focusing on guest service. Responsibilities include monitoring social media accounts, resolving issues, and engaging with customers online.

The ideal candidate should have a bachelor's degree and at least 2 years of experience in customer service or a related field, with strong social media skills. This position offers a remote work environment with occasional office requirements.