Remote Social Media & Customer Service Specialist

MaziCTools; United States; À distance; USD 27 552 - 33 062; Plein temps

Avantages offerts par ce poste

Health and wellness benefits

Flexible schedule

Paid time off

Health insurance

Résumé du poste

MaziCTools is seeking a Social Media and Customer Service Associate to enhance our online presence and ensure exceptional customer experiences.

This remote position requires managing social media platforms, responding to customer inquiries, and assisting with social media strategy. Ideal candidates will possess a bachelor's degree in a related field and prior experience in similar roles. The position offers competitive pay, health benefits, and potential for career growth.

Qualifications

• Bachelor's degree or equivalent work experience in a related field.
• Prior experience or internship in social media management and customer service.
• Proficiency in social media management tools.

Responsabilités

• Manage and curate content for social media platforms.
• Respond to customer inquiries across email, chat, and social media.
• Monitor social media performance metrics.

Connaissances

Excellent written and verbal communication skills

Organizational skills

Familiarity with social media platforms

Customer service principles

Adaptability

Formation

Bachelor’s degree in Marketing, Communications, Business

Outils

Graphic design tools

Description du poste

MaziCTools is seeking a Social Media and Customer Service Associate to enhance our online presence and ensure exceptional customer experiences.

This remote position requires managing social media platforms, responding to customer inquiries, and assisting with social media strategy. Ideal candidates will possess a bachelor's degree in a related field and prior experience in similar roles. The position offers competitive pay, health benefits, and potential for career growth.