Remote Social Media Support & Community Engagement Specialist

MaziCTools; United States; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation package

Access to exclusive Disney perks

Work-from-home flexibility

Comprehensive training and ongoing support

Job summary

MaziCTools is seeking a Disney Social Media Customer Support Specialist to work from home. This role focuses on engaging with Disney fans across various social media platforms, addressing inquiries, and ensuring a memorable experience.

Applicants should possess excellent communication skills and be proficient in social media. The position offers a competitive compensation package and opportunities for career advancement. Flexibility in working hours is required, including evenings and weekends.

Qualifications

• Previous experience in customer support or a related field is preferred.
• Flexibility to adapt to changing priorities and schedules.

Responsibilities

• Monitor and respond to customer inquiries and comments on social media.
• Provide accurate information about Disney products and services.
• Address customer concerns and troubleshoot problems.

Skills

Excellent written and verbal communication skills

Proficiency in social media platforms

Strong customer service orientation

Problem-solving skills

Ability to multitask

Job description

MaziCTools is seeking a Disney Social Media Customer Support Specialist to work from home. This role focuses on engaging with Disney fans across various social media platforms, addressing inquiries, and ensuring a memorable experience.

Applicants should possess excellent communication skills and be proficient in social media. The position offers a competitive compensation package and opportunities for career advancement. Flexibility in working hours is required, including evenings and weekends.