Remote Sleep Billing Specialist

Aeroflow Inc.; Asheville (NC); Remote; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K with Company Match

Parental leave

Employee Assistance Program

Job summary

Aeroflow Health is seeking a Hybrid Billing Representative for Sleep services. This fully remote role supports billing operations across patients and providers, with a focus on insurance claim analysis and timely resolution.

The team emphasizes patient confidentiality and HIPAA compliance while delivering exceptional service. Ideal candidates bring billing system experience, strong communication skills, and the ability to multitask in a dynamic, HIPAA-regulated environment.

Qualifications

• Understanding of health insurance models and guidelines.
• Proficiency with Microsoft Office, Google Workspace, and medical billing systems.
• Strong written and verbal communication skills.
• Ability to multitask, prioritize, and adapt in a dynamic environment.
• Analytical thinking and problem-solving mindset.
• Self-motivated with a positive attitude and willingness to learn.
• High level of professionalism and discretion.

Responsibilities

• Analyzes denied insurance claims by identifying root causes & implementing resolution strategies.
• Respond to patient billing inquiries with professionalism via phone and email.
• Respond to internal billing inquiries with professionalism via phone and email.
• Clearly explain explanation of benefits (EOBs) and coverage details to patients.
• Utilize multiple systems to manage tasks and enhance workflow efficiency.
• Collaborates with internal team members as well as external.
• Maintain strict patient confidentiality in compliance with HIPAA regulations.
• Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies.
• Compliance is a condition of employment and is considered an element of job performance.
• Perform other related duties as assigned.

Skills

Microsoft Office

Google Workspace

Medical billing systems

Written & verbal communication

multitasking

HIPAA compliance

Problem solving

Job description

Aeroflow Health is seeking a Hybrid Billing Representative for Sleep services. This fully remote role supports billing operations across patients and providers, with a focus on insurance claim analysis and timely resolution.

The team emphasizes patient confidentiality and HIPAA compliance while delivering exceptional service. Ideal candidates bring billing system experience, strong communication skills, and the ability to multitask in a dynamic, HIPAA-regulated environment.