Remote Urology Billing Specialist - Customer Support

Aeroflow Health; United States; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Pay

Health Plans with FSA or HSA options

Dental and Vision Insurance

401K with Company Match

Paid Holidays

PTO Accrual from day one

Job summary

Aeroflow Health is seeking a Urology Billing Customer Service Representative to work remotely. The ideal candidate will handle high-volume phone calls assisting patients and providers with billing inquiries, while ensuring compliance with healthcare regulations.

Responsibilities include resolving billing discrepancies, documenting interactions, and maintaining quality standards. A minimum of 2 years recent work history is required, with healthcare experience preferred. This position offers competitive pay and comprehensive benefits including health plans, 401K matching, parental leave, and more.

Qualifications

• Minimum of 2 years recent work history.
• Prior work experience in healthcare or health insurance is desirable.

Responsibilities

• Handle high-volume inbound and outbound phone calls to assist patients with billing inquiries.
• Research and resolve billing discrepancies and payment issues.
• Document customer interactions and account updates accurately.
• Maintain productivity and quality standards in a fast-paced environment.

Skills

Detail oriented

Critical thinker

High level of organization

Flexible and adaptable

Education

Bachelor’s degree from an accredited university

Job description

Aeroflow Health is seeking a Urology Billing Customer Service Representative to work remotely. The ideal candidate will handle high-volume phone calls assisting patients and providers with billing inquiries, while ensuring compliance with healthcare regulations.

Responsibilities include resolving billing discrepancies, documenting interactions, and maintaining quality standards. A minimum of 2 years recent work history is required, with healthcare experience preferred. This position offers competitive pay and comprehensive benefits including health plans, 401K matching, parental leave, and more.