Remote Skip Tracing Associate - Drive Auto Recovery

First Help Financial, LLC; United States; Remote; USD 41,000 - 43,000; Full time

Benefits offered by this job

Remote work option

Great Place to Work certification

Growth opportunities

Job summary

First Help Financial is expanding its Loss Mitigation team and seeks a Skip Tracing Associate who can work remotely from anywhere in the U.S. The role pays $20.18 per hour plus a bonus, with opportunities for growth in a fast-growing, diverse company that values service and integrity.

The successful candidate will identify locations for collateral, coordinate repossession activity, communicate with Recovery Agents, and ensure compliance with state and federal rules while supporting our recovery

Qualifications

• 1+ years of skip tracing experience in auto recovery.
• Bachelor's degree or equivalent work experience.
• Banking or collections experience.

Responsibilities

• Identify the best-known address to locate the client's collateral or customer.
• Determine if the customer holds special status such as Bankruptcy, Active-Duty Military, and others.
• Generate successful leads and contacts for Recovery Agents by utilizing all available sources.
• Communicate frequently with Recovery Agents via phone, email, and recovery systems.
• Confirm FHF's Lien holder status of pursued collateral.
• Review and analyze credit applications and in-house documents to help determine location.
• Assign or Reassign repossession orders after validating correct address/place of employment or other helpful leads.
• Use independent judgment and discretion to ensure compliance with all state and federal codes, regulations, and laws that pertain to the position.
• Report on independently identified trends in recovery data to contribute to FHF's proprietary underwriting model.
• Places outbound follow up calls to vendors to verify requirements to recover.
• Stay up to date on current state legislation involving impound requirements and notification guidelines.
• Comply FHF compliance requests and requirements.
• Ensure all information/leads provided are being acknowledged and followed up on.
• Ensure confidentiality of the company's operations, portfolio, customer information, and computer technology.
• Some Administrative tasks will be required.
• Additional duties as assigned by management.

Skills

Skip tracing

Recovery coordination

Communication skills

Education

Bachelor's degree

Job description

First Help Financial is expanding its Loss Mitigation team and seeks a Skip Tracing Associate who can work remotely from anywhere in the U.S. The role pays $20.18 per hour plus a bonus, with opportunities for growth in a fast-growing, diverse company that values service and integrity.

The successful candidate will identify locations for collateral, coordinate repossession activity, communicate with Recovery Agents, and ensure compliance with state and federal rules while supporting our recovery