Remote Settlement Operations Lead

TopDog Law LLC; United States; Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

HSA

Life insurance

Disability coverage

Paid time off

Parental leave

Job summary

TopDog Law seeks a Settlement Supervisor to oversee the settlement team, ensuring timely, accurate, and compliant processing of case settlements while coordinating with attorneys, finance, and operations.

You'll manage workflows, coach staff, track KPIs, and uphold firm policies, ethics, and quality standards in a fast-paced, remote environment.

The role focuses on improving settlement processes and client outcomes, contributing to profitability and growth of the firm.

Qualifications

• 3-5+ years of experience in legal settlements, personal injury, or litigation support.
• Prior supervisory or team lead experience preferred.
• Strong knowledge of lien resolution, settlement statements, and case funding.
• Excellent organizational, leadership, and communication skills.
• High attention to detail and ability to manage deadlines in a fast-paced environment.

Responsibilities

• Supervise daily settlement operations and manage team workloads.
• Ensure settlement packets, disbursements, liens, and closing statements are accurate and timely.
• Monitor case progression from resolution through final payout.
• Enforce compliance with firm policies, regulatory standards, and ethical requirements.
• Serve as escalation point for complex settlement issues.
• Coach, train, and develop settlement staff through performance management and mentoring.
• Track KPIs and productivity metrics; report trends and improvement opportunities to leadership.
• Partner with attorneys, finance, and leadership to optimize settlement processes.
• Maintain quality assurance standards and conduct regular audits of files.

Skills

Team supervision

Lien resolution

Settlement statements

Attention to detail

Case management systems

Communication

Tools

Case management software

Financial systems

Job description

TopDog Law seeks a Settlement Supervisor to oversee the settlement team, ensuring timely, accurate, and compliant processing of case settlements while coordinating with attorneys, finance, and operations.

You'll manage workflows, coach staff, track KPIs, and uphold firm policies, ethics, and quality standards in a fast-paced, remote environment.

The role focuses on improving settlement processes and client outcomes, contributing to profitability and growth of the firm.