Remote ServiceNow Strategy Consultant

IBM; New York (NY); On-site; USD 120,000 - 170,000; Full time

Job summary

IBM Consulting in the United States is seeking an Application Consultant for ServiceNow to lead configuration, integration, and strategy efforts across client engagements. You will apply your expertise in ServiceNow modules, ITIL processes, and web technologies to drive value and ensure successful implementations.

You will mentor teams, estimate effort and costs, negotiate with clients within budget guidelines, and contribute to solution design while delivering high-quality, timely outcomes.

Qualifications

• Proven experience with ServiceNow modules and deployments.
• Strong knowledge of ITIL processes and service management.
• Experience leading cross-functional teams to deliver solutions.
• Ability to build cost-benefit models and advise on budgets.
• Experience with XML, HTML, and Web Services in web integrations.

Responsibilities

• Develop ServiceNow Strategy: Lead the team in building a ServiceNow strategy based on value vs. effort, aligning with business objectives and ensuring successful implementation.
• Solution Design and Costing: Contribute to solution design through effort estimation and costing, preparing cost-benefit models to inform decision-making.
• Client Negotiation and Implementation: Tailor solutions to budget guidelines, negotiate with clients, and ensure successful implementation and adherence to project timelines.
• Technical Configuration and Maintenance: Provide configuration and maintenance support for software product implementation, utilizing expertise in web technologies.
• Team Leadership: Lead the team in delivering high-quality solutions, ensuring alignment with business objectives and adherence to project timelines.

Skills

ServiceNow modules

ITIL processes

Team leadership

Cost estimation

Solution design

Tools

LDAP

VPN

SSL

XML

HTML

Web Services

Job description

IBM Consulting in the United States is seeking an Application Consultant for ServiceNow to lead configuration, integration, and strategy efforts across client engagements. You will apply your expertise in ServiceNow modules, ITIL processes, and web technologies to drive value and ensure successful implementations.

You will mentor teams, estimate effort and costs, negotiate with clients within budget guidelines, and contribute to solution design while delivering high-quality, timely outcomes.