Remote ServiceNow Solutions Architect: Lead Design

Servos; United States; On-site; USD 130,000 - 170,000; Full time

Benefits offered by this job

Unlimited PTO after first year

Health benefits

401k match

Job summary

Servos is seeking a seasoned ServiceNow Solutions Architect to lead architectural design across configurations, integrations, and custom development. You’ll mentor consultants, act as the technical voice for executive clients, and influence from solution architecture to RFP support.

You will be the primary architect on large-scale projects, guide design workshops, oversee technical deliverables, and support pre-sales as the technical lead, with up to 20% travel as needed.

Qualifications

• Extensive experience designing and delivering ServiceNow implementations.
• 6+ years of ServiceNow architecture, development and integration work.
• Experience across CSM, FSM, Service Portal, Integration Hub, REST/SOAP, and AppEngine Studio.
• CSA certification, CIS-CSM and CAD preferred.
• Mentor and advise technical consultants and clients.

Responsibilities

• Engage as a primary architect on projects to set technical direction and lead the development team to implement client solutions with ServiceNow configurations, integrations, and custom development.
• Participate in and/or lead design workshops, development, testing and deployment activities with some of ServiceNow’s top enterprise and public sector customers
• Be responsible for technical deliverables related to ServiceNow configurations and/or integration development
• Develop a keen understanding of the solutions we implement and our customer’s business
• Engage as a primary technical point of contact with executive level clients, supporting engagement and program managers
• Support business development and pre-sales activities as the technical lead / architect
• Provide expert level support and technical mentoring to implementation team
• Respond to Request for Information/Proposal documents
• Be an expert in ServiceNow best practices and the products we implement

Skills

Client communication

Mentorship

Presentation skills

Partnership building

Education

CSA

CIS-CSM

CAD

Tools

Integration Hub

REST/SOAP Web Services

AppEngine Studio

Service Portal

Job description

Servos is seeking a seasoned ServiceNow Solutions Architect to lead architectural design across configurations, integrations, and custom development. You’ll mentor consultants, act as the technical voice for executive clients, and influence from solution architecture to RFP support.

You will be the primary architect on large-scale projects, guide design workshops, oversee technical deliverables, and support pre-sales as the technical lead, with up to 20% travel as needed.