Remote ServiceNow Intern: ITSM & AI Solutions

Canadian Health Systems Inc.; Pierre (SD); Hybrid; USD 25,000 - 39,000; Full time

Job summary

CHS Inc. invites applications for a ServiceNow Software Engineer Intern. You’ll contribute to ITSM-focused ServiceNow modifications, collaborate across teams, and learn to deploy solutions in a production environment.

Strong communication, analytical and problem-solving skills are essential. The internship is primarily remote with occasional onsite work at our Inver Grove Heights, MN office; candidates should pursue a STEM-related degree and be eager to learn new technologies in a team-driven

Qualifications

• Currently pursuing a Bachelor or Graduate degree in Business Management, Information Management, Computer Science, or other STEM degree program.
• Knowledge of programming and/or scripting languages, such as JavaScript.
• Familiarity with Scrum and Agile methodologies.
• Understanding of ITIL, DevOps, and ITSM practices.
• Knowledge of CI/CD pipeline development, including experience with Azure DevOps.
• Solid understanding of the software development lifecycle.
• Strong problem-solving and communication skills.
• Strong analytical and interpretive skills.
• Basic understanding of workflows and business processes.

Responsibilities

• Join Enterprise Services Management Platform team to deliver ServiceNow AI system modifications for ITSM space.
• Understand requirements and formulate solutions in ServiceNow to support business needs.
• Develop understanding of business processes, integration technologies and team guidelines and standards.
• Ensure team’s solutions address core business needs and align with goals.
• Adhere to Scrum/Agile processes as directed by senior team members.
• Collaborate with business units to deliver ServiceNow solutions.
• Deploy solutions into a production environment with the ESM team.

Skills

JavaScript

Agile methodologies

Communication skills

Problem-solving

Analytical skills

ITIL/DevOps understanding

Education

Bachelor/Graduate in STEM or related

Tools

Azure DevOps

ServiceNow

CI/CD

Job description

CHS Inc. invites applications for a ServiceNow Software Engineer Intern. You’ll contribute to ITSM-focused ServiceNow modifications, collaborate across teams, and learn to deploy solutions in a production environment.

Strong communication, analytical and problem-solving skills are essential. The internship is primarily remote with occasional onsite work at our Inver Grove Heights, MN office; candidates should pursue a STEM-related degree and be eager to learn new technologies in a team-driven