Remote ServiceNow Analyst Intern – ITSM & AI Projects

Canadian Health Systems Inc.

Bismarck (ND)

Remote

USD 25,000 - 33,000

Full time

24 hours ago

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Benefits offered by this job

401(k)

Job summary

CHS Inc. offers a paid internship in our Information Technology group as a ServiceNow Software Engineer Intern. You will join a team delivering ServiceNow AI enhancements within ITSM, collaborate with business units, and learn through mentorship.

Remote work is primary with occasional onsite in Inver Grove Heights, MN. Ideal candidates are pursuing a STEM degree and have knowledge of JavaScript, Scrum/Agile, ITIL/DevOps, and CI/CD with Azure DevOps.

Qualifications

Currently pursuing a Bachelor or Graduate degree in Business Management, Information Management, Computer Science, or other STEM degree program.
Knowledge of programming and/or scripting languages, such as JavaScript.
Familiarity with Scrum and Agile methodologies.
Understanding of ITIL, DevOps, and ITSM practices.
Knowledge of CI/CD pipeline development, including experience with Azure DevOps.
Solid understanding of the software development lifecycle.
Strong problem-solving and communication skills.

Responsibilities

Join Enterprise Services Management Platform team to deliver ServiceNow AI system modifications for ITSM space.
Understand requirements and formulate solutions in ServiceNow to support business needs.
Develop understanding of business processes, integration technologies and team guidelines and standards.
Ensure team’s solutions address core business needs and work with business units to deliver ServiceNow solutions.
Adhere to scrum/agile processes as determined by a senior team member.
Work with ESM team to deploy solutions into a production environment.