Remote ServiceNow HR Process Designer - Associate

Valid8 Financial, Inc.; Town of Florida (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Valid8 Financial, Inc. is looking for an Associate Business Process Consultant to enhance ServiceNow Employee Workflow applications and processes. This role includes designing, testing, and implementing client solutions while supporting project activities and understanding client requirements. Candidates should have basic facilitation skills, certifications, and the ability to produce quality work collaboratively. Ideal for individuals committed to delivering valuable employee experiences.

Qualifications

• Basic workshop facilitation skills.
• Basic understanding and application of process design principles and best practices.
• Ability to learn discipline‑specific software (Lucid, Visio, or comparable solutions).
• Ability to produce high-quality work in a collaborative environment.

Responsibilities

• Support project initiation activities, including pre-work questionnaires and workshop agendas.
• Assist in discovery and design workshops throughout the project lifecycle.
• Help discern client business processes and employee service delivery needs.
• Support gap analysis of current and future state processes.
• Contribute to the design of repeatable, high-value processes.

Skills

Workshop facilitation

Process design principles

Learning software (Lucid, Visio)

Collaborative work

Education

ServiceNow CSA Certification

ServiceNow CIS-HR Certification

ServiceNow HRSD Professional-Plus Suite

Job description

Valid8 Financial, Inc. is looking for an Associate Business Process Consultant to enhance ServiceNow Employee Workflow applications and processes. This role includes designing, testing, and implementing client solutions while supporting project activities and understanding client requirements. Candidates should have basic facilitation skills, certifications, and the ability to produce quality work collaboratively. Ideal for individuals committed to delivering valuable employee experiences.