ServiceNow HR Associate Technical Consultant

Stridepath Consulting; Florida; On-site; USD 60,000 - 80,000; Full time

Job summary

Valid8 Financial, Inc. is seeking an Associate Technical Consultant for a remote position. This entry-level role assists in the delivery of ServiceNow Employee Workflow solutions, providing the opportunity to gain foundational technical skills through hands-on project participation and ongoing mentorship. Responsibilities include shadowing experienced colleagues, assisting in documentation and testing of configurations, and participating in agile ceremonies. Candidates should be committed to obtaining ServiceNow certifications and engaging with customers effectively.

Qualifications

• Entry-level role focused on ServiceNow Employee Workflow solutions.
• Ability to participate in agile ceremonies and learn Technical Consultant methodologies.
• Commitment to continuous learning and certification attainment.

Responsibilities

• Assist in ServiceNow development projects by shadowing team members.
• Document configurations and support testing activities.
• Participate in knowledge transfer sessions with customers.

Skills

Effective communication

Collaboration

Learning agility

Education

ServiceNow CSA Certification (to be obtained within 6 months)

ServiceNow CIS–HR Certification (to be obtained within 6 months)

Job description

Level: Associate Location: Remote USA Travel: Up to 15%

Degree of Independence

Performs work with support and an increasing degree of independence.

Experience Requirements

Professional Services Experience: Not required

ServiceNow Experience: Not required

Job Summary

The Associate Technical Consultant is an entry-level role focused on assisting in the delivery of ServiceNow Employee Workflow solutions under the guidance of senior team members. This role builds foundational technical and consulting skills through project participation, training, and ongoing mentorship.

Job Duties & Responsibilities

Participate in ServiceNow development projects by shadowing and gradually taking on configuration, development, testing, and deployment tasks.

Learn how to document configurations, reports, and development work.

Assist customers with testing activities.

Shadow and begin learning to deliver effective demonstrations of ServiceNow products and solutions.

Gain and maintain certifications, stay current on new features, and commit to continuous learning.

Participate in agile ceremonies (story grooming, pointing sessions, stand‑ups, release planning, sprint retrospectives).

Seek opportunities to learn update set promotion processes between instances.

Participate in knowledge transfer sessions with customers.

Support Technical Consultant initiatives across the organization.

Certifications (to be obtained within 6 months)

ServiceNow CSA Certification

ServiceNow CIS–HR Certification

Values in Action

Learn and engage with customers and teammates through timely and effective communication.

Actively collaborate with and support teammates.

Develop an understanding of Technical Consultant methodologies and principles.