Remote Service Navigator: Disability Support & Advocacy

NeuroNav; San Diego (CA); Remote; USD 60,000 - 76,000; Full time

Benefits offered by this job

Paid time off

Health, vision, and dental stipend

401k

Life insurance

Work from home

Job summary

NeuroNav is seeking a Service Navigator in the San Diego, CA area to guide individuals with developmental disabilities and families through California’s Self Determination program. You will lead person-centered planning, develop plans, and advocate with Regional Centers while helping clients access community supports and direct staff.

The role emphasizes compassionate customer service, collaboration with families and teams, and a strong commitment to NeuroNav’s mission of inclusion.

Qualifications

• Experience with the Developmental Disability Community (professional experience preferred)
• Experience managing multiple customer relationships at once
• History of time management and delivering high-quality work under pressure
• Ability to work collaboratively with customers and co-workers
• Passion and excitement for NeuroNav’s mission
• Patient, non-judgmental, and genuine
• Track record of working well with diverse, multi-functional teams
• Excellent written and verbal communication skills
• Experience with Microsoft Office & Google Suite
• Bachelor’s Degree or equivalent work experience

Responsibilities

• Guide individuals with developmental disabilities through California’s Self Determination policy
• Lead person-centered planning processes and develop person-centered plans
• Guide budgeting processes for program participants
• Advocate for individuals with Regional Centers
• Assist clients in finding tailored support services and direct support staff

Skills

Disability community experience

Customer relationships

Time management

Collaboration

Written & verbal communication

MS Office & Google Suite

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Google Workspace

Job description

NeuroNav is seeking a Service Navigator in the San Diego, CA area to guide individuals with developmental disabilities and families through California’s Self Determination program. You will lead person-centered planning, develop plans, and advocate with Regional Centers while helping clients access community supports and direct staff.

The role emphasizes compassionate customer service, collaboration with families and teams, and a strong commitment to NeuroNav’s mission of inclusion.