Remote Service Delivery Manager (PMO)

Circles; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Circles is seeking a Service Delivery Manager to lead the Project Management Office, ensuring timely and budgeted delivery of new features. The role combines operational management with technical understanding, serving as a liaison between engineering teams and client operations.

The ideal candidate has extensive project management experience in technology sectors, especially Telco, with a strong grasp of cloud architecture and agile practices.

Circles promotes a diverse workplace and is an equal opportunity employer.

Qualifications

• 5–8 years leading complex software delivery projects, ideally in Telco, SaaS, or Fintech.
• Familiar with cloud-native architectures and modern CI/CD pipelines.
• Experience in agile engineering environments like Scrum/Kanban.

Responsibilities

• Define and manage project plans for localized feature requests.
• Identify, track, and mitigate delivery risks.
• Clear status dashboards for regional leadership detailing delivery health.

Skills

Technical Project Management

Cloud-native architectures

API integrations

Microservices

Tools

Jira

Confluence

Job description

Circles is seeking a Service Delivery Manager to lead the Project Management Office, ensuring timely and budgeted delivery of new features. The role combines operational management with technical understanding, serving as a liaison between engineering teams and client operations.

The ideal candidate has extensive project management experience in technology sectors, especially Telco, with a strong grasp of cloud architecture and agile practices.

Circles promotes a diverse workplace and is an equal opportunity employer.