Remote Senior Unified Communications Systems Engineer

Amtrak

Washington (District of Columbia)

À distance

USD 113 000 - 147 000

Plein temps

Il y a 7 jours

Soyez parmi les premiers à postuler

Générateur de candidature

N’envoyez pas de CV générique — générez un CV et une lettre de motivation adaptés à ce poste précis.

Passez les filtres ATS

Avantages offerts par ce poste

Health, Dental, Vision Insurance

401K with Employer Match

Paid Time Off

Rail Pass Privileges

Wellness Programs

Résumé du poste

Amtrak's Digital Employee Experience (DEX) Sustained Engineering team seeks a Senior Systems Engineer to design, administer, and improve enterprise collaboration platforms, including Exchange Online, Entra ID, Teams, and SharePoint Online. This role acts as a Tier 3 escalation resource and partners with stakeholders to deliver scalable, secure, and high-performing services.

You will lead automation with PowerShell and Microsoft Graph, monitor health and performance, and guide complex initiatives

Qualifications

Bachelor’s Degree or equivalent combination of education, training and/or relevant experience.
7 years of relevant work experience.
Experience administering Microsoft Exchange Online or hybrid Exchange environments.
Experience with Microsoft Teams and Microsoft Entra ID (Azure AD).
Experience troubleshooting enterprise-scale Microsoft 365 services.

Responsabilités

Lead the engineering, administration, and support of Microsoft 365 collaboration and messaging platforms, with a primary focus on Exchange Online.
Serve as the highest technical escalation point for complex incidents, service requests, and platform-related issues.
Design, implement, and support enterprise messaging solutions including Exchange Online, Shared Mailboxes, Distribution Groups, Mail Flow and Transport Rules, SMTP Relay, and Email Security.