Remote Senior UKG Ready Payroll Support Specialist

T E C Industrial Inc

United States

Remote

USD 75,000 - 85,000

Full time

14 days+

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Benefits offered by this job

Medical, Dental, Vision

401(k) retirement plan

Annual company retreat

Paid time off

Job summary

Guardian HR is seeking a Senior Payroll Support Representative to serve as a trusted expert for diverse clients. You will leverage extensive payroll service experience and high-level UKG Ready proficiency to resolve complex issues, streamline workflows, and deliver elite support.

This role emphasizes strategic problem-solving and maintaining accurate payroll operations across a dynamic client roster. The ideal candidate combines technical systems expertise with exceptional client service,

Qualifications

Tenured payroll professional with deep payroll service experience.
Explicit, hands-on UKG Ready proficiency required.
Comfort with AI/tech tools to improve efficiency while maintaining high touch.
Excellent written and verbal communication; ability to explain payroll features clearly.
Strong organizational skills, time management, and multitasking across software.

Responsibilities

Resolve senior-level payroll inquiries with accuracy and speed.
Administer UKG Ready setup, troubleshooting, and payroll execution for clients.
Document all client interactions and setup details in real time.
Follow standard workflows and the GHR method for reporting accuracy.
Collaborate with internal payroll support to share knowledge and ensure consistency.
Onboard and support incoming client accounts as the customer base grows.
Identify opportunities to leverage modern tools to improve service efficiency.