Remote Senior Technical Integrations Specialist

Absorb; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Fully remote-first work with flexible

Job summary

Absorb Software is seeking a technically driven Technical Services Specialist to support clients through complex integrations, data solutions, and cross-system automation. You’ll blend client engagement with hands-on execution, guiding conversations and diagnosing challenges while mentoring peers.

Join a remote-first team that shapes new services, documentation, and processes, with autonomy and collaborative delivery across Product, Support, and Engineering.

Qualifications

• Minimum 2+ years implementing integration or data solutions for a SaaS platform or equivalent technical role.
• Demonstrated success in a client-facing technical role with a focus on communication, clarity, and expectation-setting.
• Strong understanding of data models, validation, transformation, and system-to-system integration concepts.
• Ability to analyze and translate complex business requirements into clear technical approaches and recommendations.

Responsibilities

• Lead scoping sessions, confirm requirements, and build achievable project plans that align to technical realities and client goals.
• Manage integration and data projects end-to-end; ensure timely and high-quality delivery.
• Translate complex technical concepts into actionable, client-friendly guidance.
• Mentor and support team members and contribute to process improvements and cross-functional collaboration.

Skills

Client engagement

Communication

Data modeling

Integration concepts

Project management

Independent work

AI tools familiarity

Education

SaaS integration experience

Tools

Zendesk

JIRA

Confluence

APIs

SSO

CRM/HRIS connectors

Job description

Absorb Software is seeking a technically driven Technical Services Specialist to support clients through complex integrations, data solutions, and cross-system automation. You’ll blend client engagement with hands-on execution, guiding conversations and diagnosing challenges while mentoring peers.

Join a remote-first team that shapes new services, documentation, and processes, with autonomy and collaborative delivery across Product, Support, and Engineering.