Remote Senior Systems Engineer & Solutions Architect

DigaCore Technology Consulting; Austin (TX); On-site; USD 130,000 - 170,000; Full time

Benefits offered by this job

Paid certs

Hybrid flexibility

Leadership support

Real career growth

$500 sign-on bonus

Job summary

Digacore is seeking a Senior Systems Engineer / Solutions Architect to design cloud-first infrastructure, lead escalations, and work directly with clients on Azure, networking, and server builds. You will craft end-to-end solutions and mentor junior engineers in a fast-paced MSP environment.

You’ll drive cloud security improvements, automation, and proactive monitoring while coordinating with sales, PMs, and account managers to ensure successful project delivery.

Qualifications

• 5+ years in MSP or high-volume IT support.
• Strong experience with Windows Server, M365, and Azure.

Responsibilities

• Lead technical assessments and translate business needs into secure, scalable infrastructure designs.
• Design and implement solutions in Azure, Microsoft 365, and Intune/Endpoint Manager, including Autopilot deployments, compliance/conditional access policies, and application packaging.
• Advanced networking – redesign and optimize networks (firewalls, switching, routing, VLANs) for performance, security, and cost efficiency.
• Comfortable using the CLI for common network tasks.
• Experience troubleshooting loops, configuring switches, and supporting HP/Dell switch environments and SonicWall/Fortinet firewalls.
• Support and administer Microsoft’s core stack: Windows Server roles, Office 365, Azure services.
• Build and harden servers/workstations to ensure reliability, security, and lifecycle longevity.
• Create accurate, detailed SOWs and scopes that define deliverables, timelines, and technical requirements.
• Own and resolve complex Level 3+ escalations — performing deep-dive troubleshooting, root-cause analysis, and long-term remediation.
• Deliver clean, repeatable documentation for architectures, deployments, and operational processes.
• Mentor junior and mid‑level techs and elevate team‑wide technical capability.
• Partner with sales department by reviewing proposals, validating technical scope, and identifying potential pitfalls.
• Coordinate account managers, PMs, and clients to ensure clear communication and smooth project execution.
• Help drive best practices in cloud security, automation, monitoring, and MSP tooling — always bringing a figure‑out and outside‑the‑box problem‑solving mindset.

Skills

MSP experience

Cloud design

Windows Server

Microsoft 365

Azure networking

Virtualization

Networking

PowerShell

Documentation

Client communication

Tools

ConnectWise

SonicWall

Fortinet

VMware

Hyper-V

Job description

Digacore is seeking a Senior Systems Engineer / Solutions Architect to design cloud-first infrastructure, lead escalations, and work directly with clients on Azure, networking, and server builds. You will craft end-to-end solutions and mentor junior engineers in a fast-paced MSP environment.

You’ll drive cloud security improvements, automation, and proactive monitoring while coordinating with sales, PMs, and account managers to ensure successful project delivery.