Remote Senior Systems Analyst — Process & Stakeholders

Humana Inc; Northern (KY); Hybrid; USD 66,000 - 110,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off and holidays

Job summary

Humana Inc. is seeking a Senior Business Systems Analysis Professional to analyze business, process and user needs, document requirements, and translate them into precise system specifications.

You will lead the letter configuration workflow within the MHK system, coordinating with offshore resources and overseeing from intake to readiness, testing and release. Strong skills in stakeholder communication, process management and issue resolution are essential as you monitor backlog aging, elevate

Qualifications

• Minimum 2 years of experience in resolution team or software configuration.
• Experience in problem analysis and process.
• Experience coordinating cross-functional efforts.

Responsibilities

• Analyze business, process and user needs and document requirements.
• Translate requirements into system specification and coordinate with offshore configuration.
• Manage workflow from intake through readiness, quality review, testing and release.

Skills

Problem analysis

Cross-functional coordination

MS Office

Requirements gathering

Job description

Humana Inc. is seeking a Senior Business Systems Analysis Professional to analyze business, process and user needs, document requirements, and translate them into precise system specifications.

You will lead the letter configuration workflow within the MHK system, coordinating with offshore resources and overseeing from intake to readiness, testing and release. Strong skills in stakeholder communication, process management and issue resolution are essential as you monitor backlog aging, elevate