Remote Senior Salesforce Engineer

The Mental Health Association of NYC, Inc. dba Vibrant Emotional Health

United States

Remote

USD 100,000 - 132,000

Full time

3 days ago
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Benefits offered by this job

Medical
Dental
Vision
Supplemental income insurance
Disability insurance
Life insurance
Pre-tax FSA
401K

Job summary

Vibrant Emotional Health (formerly MHA-NYC) is seeking a Salesforce Senior Engineer to support CRM programming and design. Location is Remote within the U.S., reporting to the CRM Director, with a salary range of $99,800 - $132,300.

Responsibilities include leading CRM best-practice evaluations, integration, and end-user support, while collaborating with vendors, UI/UX designers, and data analysts to deliver scalable Salesforce solutions.

Qualifications

  • Bachelor’s degree required; relevant field preferred.
  • 5+ years as CRM Engineer or similar role.
  • Hands-on CRM implementation, administration, maintenance and optimization experience with leading CRM (Salesforce or similar).

Responsibilities

  • Lead evaluations and improvements of CRM coding practices and tools.
  • Evaluate and improve CRM analysis, design, development, testing, modification, and integration.
  • Maintain awareness of Salesforce CRM systems and advancements.
  • Assess and resolve technical problems.
  • Provide daily administrative support and end-user assistance.
  • Create documentation and procedures per Vibrant methodology for development, installation and maintenance.
  • Collaborate with product vendors and systems integrators on delivery of solutions.
  • Coordinate with business partners on user acceptance testing.
  • Work with project managers, UI/UX designers, developers, and data analysts.

Skills

CRM fundamentals
CRM implementations
Salesforce expertise
Technical communication
Salesforce applications
Integration delivery
Technical documentation
Deadline-driven
APIs
Apex
Creative problem solving

Education

Bachelor’s degree in related field

Tools

Salesforce

Job description

Vibrant Emotional Health (formerly MHA-NYC) is seeking a Salesforce Senior Engineer to support CRM programming and design. Location is Remote within the U.S., reporting to the CRM Director, with a salary range of $99,800 - $132,300.

Responsibilities include leading CRM best-practice evaluations, integration, and end-user support, while collaborating with vendors, UI/UX designers, and data analysts to deliver scalable Salesforce solutions.

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