Remote Senior Sales Operations Leader

Muck Rack; Austin (TX); On-site; USD 120,000 - 145,000; Full time

Benefits offered by this job

Home office stipend

Phone and internet reimbursement

Coworking membership

401(k) with employer contributions

Equity opportunities

Coursera and O'Reilly access

Job summary

Muck Rack is a fully distributed SaaS company serving PR and communications pros. We’re seeking a strategic, results-driven Sr. Manager, Sales Operations to elevate our sales workflows, enable scalable growth, and drive data-driven decision-making across Sales, Marketing, and Revenue teams.

Reporting to the VP of Revenue Operations, you’ll lead a small team, own forecasting, dashboards, and KPIs, partner with GTM leaders, and implement scalable processes to improve efficiency and ARR.

Qualifications

• 5+ years of experience in sales operations, including at least 2 years in a leadership role.
• Experience scaling GTM processes in a high-growth SaaS company.
• Proven ability to build scalable operational frameworks.
• Strong analytical skills and data-driven decision making.

Responsibilities

• Lead cross-functional efforts to streamline sales effectiveness and drive ARR growth.
• Oversee forecasting, quotas, and pipeline management for accuracy.
• Develop dashboards and KPIs to measure sales performance.
• Collaborate with GTM Systems Manager to optimize tools and processes.
• Provide actionable insights to leadership and drive process improvements.

Skills

Sales operations leadership

Forecasting & analytics

GTM strategy

Cross-functional collaboration

Tools

Salesforce

Outreach

Gong

LeanData

ZoomInfo

LinkedIn Sales Navigator

LeadIQ

Atrium

Nooks

Spekit

Job description

Muck Rack is a fully distributed SaaS company serving PR and communications pros. We’re seeking a strategic, results-driven Sr. Manager, Sales Operations to elevate our sales workflows, enable scalable growth, and drive data-driven decision-making across Sales, Marketing, and Revenue teams.

Reporting to the VP of Revenue Operations, you’ll lead a small team, own forecasting, dashboards, and KPIs, partner with GTM leaders, and implement scalable processes to improve efficiency and ARR.