Remote Senior Revenue Cycle Performance Lead

Experity; United States; Remote; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Ownership after 1 year

Employee Assistance Program

Flexible scheduling

Generous PTO

Career development

Team events

401(k) with match

Job summary

Experity, a mission-driven healthcare technology company in the United States, seeks a leader to drive client engagement and retention for RCM services. You will partner with revenue cycle, finance, and operational leaders to align performance with client goals and deliver measurable value across high-value accounts.

With a focus on expanding RCM services, analytics, and advisory offerings, you will orchestrate client success initiatives, advocate for customers, and ensure timely, data-driven

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• Seven years of progressive experience in healthcare revenue cycle management.

Responsibilities

• Develop and execute a comprehensive client engagement strategy focused on retention and client success for RCM services.
• Build trusted relationships with revenue cycle, finance, and operational leaders at client organizations.
• Act as a trusted advisor, aligning RCM performance with client business objectives.
• Drive client advocacy, references, and long-term partnerships.
• Own client performance for high-value and at-risk accounts.
• Drive net revenue retention and performance improvement through strong client engagement.
• Identify opportunities to expand RCM services, analytics, and advisory offerings.
• Lead performance turnaround strategies for underperforming clients.
• Partner with Billing Operations, Coding, Denials, and AR teams to ensure consistent service delivery.
• Translate client expectations into operational SLAs, KPIs, and performance standards.
• Monitor service delivery metrics including days in AR, denial rate, and collection performance.
• Ensure rapid resolution of service issues impacting client cash flow.
• Translate performance insights into actionable recommendations and strategies.
• Track and communicate progress against performance goals and KPIs.

Education

Bachelor’s degree or equivalent combination of education and experience

Job description

Experity, a mission-driven healthcare technology company in the United States, seeks a leader to drive client engagement and retention for RCM services. You will partner with revenue cycle, finance, and operational leaders to align performance with client goals and deliver measurable value across high-value accounts.

With a focus on expanding RCM services, analytics, and advisory offerings, you will orchestrate client success initiatives, advocate for customers, and ensure timely, data-driven