Remote Senior Quality Manager — DoD Programs

DecisionPoint | Cortek; EE. UU.; A distancia; USD 120.000 - 160.000; Jornada completa

Descripción de la vacante

DecisionPoint is seeking a Senior Quality Manager to lead quality management activities for the USMEPCOM ENLIST program, ensuring compliance with contractual quality standards and managing deliverables, reviews, and performance metrics. The role emphasizes building and sustaining QA/QC processes across management and technical teams, with a focus on systemic issue identification and continuous improvement.

The position is remote with preference for candidates located in or near Chicago, and

Formación

• Active Secret clearance or higher.
• Bachelor's degree in Quality Management, Business, IT, Engineering, or a related field.
• Minimum of 8 years of relevant professional experience.
• Current ITIL Foundation certification or higher.

Responsabilidades

• Own the implementation, execution, maintenance, and continuous improvement of the program Quality Management Plan.
• Establish and maintain quality‑assurance and quality‑control processes, procedures, checklists, templates, acceptance criteria, and review standards.
• Define and monitor performance measures, quality indicators, thresholds, trends, and service‑delivery outcomes.
• Conduct independent quality reviews of contract deliverables before submission to the Government.
• Verify that deliverables are accurate, complete, internally consistent, traceable to requirements, and compliant with approved formats and deadlines.
• Coordinate quality reviews with program leadership, task leads, technical teams, subcontractors, and document owners.
• Develop and execute test plans, test cases, validation procedures, and quality checks for Task Order Management Portal capabilities and releases.
• Document defects, quality findings, testing results, root causes, remediation actions, retest results, and final acceptance recommendations.
• Validate that corrective actions effectively address identified deficiencies and prevent recurrence.
• Manage quality‑related risks and opportunities and integrate them with the program's broader risk‑management processes.
• Track quality findings, corrective‑action plans, responsible owners, due dates, status, and closure evidence.

Conocimientos

Quality management

Quality assurance

Quality control

Process improvement

Root cause analysis

Educación

Bachelor's degree in Quality Management, Business, IT, Engineering, or related field

Descripción del empleo

DecisionPoint is seeking a Senior Quality Manager to lead quality management activities for the USMEPCOM ENLIST program, ensuring compliance with contractual quality standards and managing deliverables, reviews, and performance metrics. The role emphasizes building and sustaining QA/QC processes across management and technical teams, with a focus on systemic issue identification and continuous improvement.

The position is remote with preference for candidates located in or near Chicago, and