QA Specialist - Program Quality (Journeyman)

DecisionPoint | Cortek; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

DecisionPoint seeks a Journeyman QA Specialist to support program quality-management and software quality-assurance activities for the USMEPCOM ENLIST program. The role tests portal forms, automations, dashboards, permissions, workflows, and data-quality controls to ensure government requirements are met and proper function.

The position is remote, with preference for candidates near Chicago and requires documenting defects, managing corrective actions, and supporting root-cause analysis to

Qualifications

• Active Secret clearance or higher.
• Experience in software quality assurance, software testing, program quality, quality control, or a related discipline.
• Bachelor's degree in Information Technology, Information Systems, Computer Science, Quality Management, or a related field.

Responsibilities

• Support implementation, execution, maintenance, and continuous improvement of the program Quality Management Plan.
• Perform quality-assurance and quality-control reviews of program deliverables, reports, workflows, forms, records, and supporting documentation.
• Develop and execute test plans, test cases, test scripts, checklists, and validation procedures for Task Order Management Portal enhancements.
• Validate portal forms, workflows, automations, dashboards, notifications, permissions, data fields, calculations, and reports.
• Coordinate testing and quality reviews with the Quality Manager, developers, portal administrators, task leads, program analysts, and Government stakeholders.

Skills

Software QA experience

Quality assurance

Quality control

Education

Bachelor's degree in IT/IS/CS/Quality Mgmt

Tools

SharePoint

Power Platform

ServiceNow

Jira

Job description

Overview

DecisionPoint seeks a Journeyman QA Specialist to support program quality-management and software quality-assurance activities for the USMEPCOM ENLIST program. This role supports execution of the Quality Management Plan, performs quality reviews of program deliverables and workflows, and validates Task Order Management Portal enhancements before release.

The QA Specialist will test portal forms, automations, dashboards, permissions, workflows, and data-quality controls to confirm that capabilities meet Government requirements and function as intended. The successful candidate will document and track defects, manage Corrective Action Requests and Preventive Action Requests, support root-cause analysis, and help capture lessons learned that improve program performance.

This position is remote, with preference given to candidates located in or near Chicago.

Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive government contract bid.

Duties & Responsibilities

The QA Specialist will:

• Support implementation, execution, maintenance, and continuous improvement of the program Quality Management Plan.
• Perform quality-assurance and quality-control reviews of program deliverables, reports, workflows, forms, records, and supporting documentation.
• Verify that deliverables are accurate, complete, consistent, traceable to requirements, and compliant with approved standards and formats.
• Develop and execute test plans, test cases, test scripts, checklists, and validation procedures for Task Order Management Portal enhancements.
• Validate portal forms, workflows, automations, dashboards, notifications, permissions, data fields, calculations, and reports.
• Confirm that portal enhancements satisfy documented Government requirements and acceptance criteria before release.
• Conduct functional, regression, integration, workflow, permissions, and data-quality testing.
• Document test results, defects, expected and actual behavior, severity, supporting evidence, and recommended corrective actions.
• Enter, classify, prioritize, track, retest, and close defects in accordance with approved procedures.
• Manage Corrective Action Requests and Preventive Action Requests from identification through validated closure.
• Perform or support root-cause analyses for defects, process failures, recurring findings, and quality-performance concerns.
• Verify that corrective and preventive actions resolve identified issues and reduce the likelihood of recurrence.
• Track quality-review findings, responsible owners, due dates, status, remediation evidence, and closure decisions.
• Support Monthly Status Reports, project status meetings, Program Management Reviews, and other reporting activities with quality metrics and trend information.
• Analyze defect trends, recurring quality issues, workflow failures, data discrepancies, and opportunities for process improvement.
• Maintain quality records, test evidence, review logs, defect registers, corrective-action records, lessons learned, and audit trails.
• Support quality reviews of transition documentation, trip reports, purchasing packages, status reports, plans, and other program artifacts.
• Participate in release-readiness reviews and provide evidence-based recommendations regarding deployment.
• Coordinate testing and quality reviews with the Quality Manager, developers, portal administrators, task leads, program analysts, and Government stakeholders.
• Assist with internal assessments, Government reviews, quality-surveillance activities, and audit preparation.
• Capture lessons learned and recommend updates to processes, controls, templates, test suites, and quality procedures.
• Protect sensitive Government, program, personnel, test, and performance information.

Qualifications

Required Qualifications

• Active Secret clearance or higher.
• Bachelor's degree in Information Technology, Information Systems, Computer Science, Quality Management, or a related field.
• Minimum of 6 years of relevant professional experience.

Preferred Qualifications

• Experience in software quality assurance, software testing, program quality, quality control, business-process testing, or a related discipline.
• Experience supporting Department of Defense, federal civilian, or other Government programs.
• Experience implementing or supporting a formal Quality Management Plan.
• Experience reviewing contract deliverables for accuracy, completeness, consistency, traceability, and compliance.
• Experience developing and executing test plans, test cases, test scripts, acceptance criteria, and regression-testing procedures.
• Experience testing forms, workflows, automations, dashboards, permissions, notifications, reports, and data-quality controls.
• Experience validating Microsoft SharePoint, Power Platform, ServiceNow, Jira, or comparable portal and workflow capabilities.
• Experience documenting, classifying, prioritizing, tracking, retesting, and closing s