REMOTE - Senior Project Manager (Food Service Programs)

UFP Industries, Inc; United States; Remote; USD 85,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Health Savings Account with company | 

Dental insurance

Vision insurance

401(k) plan with company match

Paid vacation and holidays

Stock purchase program

Job summary

UFP Industries, Inc. seeks a Senior Project Manager to lead large, complex customer programs for Food Service clients. You will drive cross-divisional coordination, ensure on-time delivery, and achieve financial targets while maintaining top-tier service and stakeholder engagement.

This remote role requires up to 25% travel to customer sites and manufacturing locations, with autonomy to manage RFPs, purchasing, production, and installation across multiple divisions.

Qualifications

• 10+ years of project management experience in consumer environments or Food Service programs.
• Experience managing large, complex, multidivisional programs.
• Background in wood, metal, and acrylic manufacturing environments preferred.
• Knowledge of architectural, interior design, and fixture development.
• Experience with ERP systems; Epicor preferred.
• Strong skills with Microsoft Excel, Outlook, Word, and Microsoft Project.
• Ability to analyze margins and financial performance.

Responsibilities

• Lead and coordinate all phases of large customer programs including RFPs, orders, and installation.
• Coordinate cross-divisional programs and senior-level customer engagements.
• Develop and manage project timelines; secure customer approvals and adjust as needed.
• Serve as primary contact for assigned customers and maintain strong relationships.
• Communicate with customers, vendors, and internal teams about scope and priorities.
• Identify opportunities for business development within existing accounts.

Skills

Project management

Cross-divisional leadership

Customer engagement

Leadership

Financial analysis

ERP experience (Epicor)

Advanced Excel

Microsoft Project

Vendor coordination

Communication

Education

Experience in consumer environments

Tools

Epicor ERP

Microsoft Excel

Microsoft Project

Outlook

Word

Job description

Senior Project Manager - Food Service Programs

About the Role

We are seeking a highly experienced Senior Project Manager to lead and coordinate large, complex customer programs for our Food Service clients. This role is responsible for managing all aspects of customer programs while achieving operational excellence and financial targets. The position requires a high level of autonomy, customer engagement, and the ability to collaborate across multiple divisions.

Travel:

up to 25% (this is a remote position with required travel to customer sites and manufacturing locations).

Key Responsibilities

Program & Project Leadership

• Manage and coordinate all phases of largescale customer programs, including RFPs, order confirmations, sales orders, detailing, purchasing, production, delivery, and installation.
• Lead large divisional programs as well as multidivisional initiatives, navigating complex organizational structures internally and externally.
• Operate at a senior executive level with customers and internal leadership to ensure alignment, accountability, and successful outcomes.
• Develop, manage, and maintain critical project timelines, obtaining customer approval and monitoring progress through completion while proactively adjusting as needed.
• Serve as the primary point of contact for assigned customers, delivering exceptional customer service and maintaining strong, longterm relationships.
• Communicate clearly and effectively with customers, vendors, and internal teams, ensuring transparency when scope, timing, or priorities change.
• Cultivate opportunities for business development within existing accounts by understanding customer needs and company capabilities.

Financial & Operational Management

• Understand and manage the financial performance of accounts, including budgets, P&L, margin analysis, and forecasting.
• Support estimating and costing of programs, including participation in costreduction and continuous improvement initiatives.
• Partner with Sales and Operations to drive revenue growth and gross margin performance.
• Monitor project production through physical review of workinprogress and analysis of labor and cost reporting data.

Design, Manufacturing & Supply Chain Coordination

• Review and approve architectural and fixture design/detail drawings prior to customer release.
• Read and interpret blueprints and technical drawings to ensure design intent and constructability.
• Coordinate with domestic and international vendors, including collaboration with Chinabased engineering teams, while maintaining quality, cost, and schedule priorities.
• Actively manage customer inventories, reorders, and finished goods inventory related to assigned accounts.
• Assist in identifying and implementing corrective actions when quality, cost, or timeline issues arise.

Process Improvement & Leadership

• Identify opportunities and lead continuous improvement initiatives related to quality, cost, delivery, and internal processes.
• Collaborate with crossfunctional and multidivisional teams to align execution and best practices.
• Mentor, motivate, and develop juniorlevel project managers and crossfunctional team members.
• Demonstrate leadership through accountability, urgency, integrity, and a resultsdriven mindset.

Qualifications

• 10+ years of project management experience, preferably within consumer environments and Food Service programs.
• Proven experience managing large, complex, multidivisional programs.
• Strong background in wood, metal, and acrylic manufacturing environments preferred.
• Critical knowledge of architectural, interior design, and fixture development.
• Demonstrated experience working with ERP systems (Epicor preferred).
• Advanced proficiency in Microsoft Excel, Outlook, Word, and Microsoft Project.
• Ability to implement, maintain, and manipulate complex Excel spreadsheets.
• Strong analytical skills with the ability to conduct margin and financial analysis.
• Highly effective written and verbal communication skills.
• Bilingual proficiency required (languages to be specified).
• Willingness and ability to travel as needed.

Success Factors & Core Competencies

• Organization & attention to detail
• Customer focus & service orientation
• Vendor & process coordination
• Intuition & problem solving
• Clear, effective communication
• Collaboration & teamwork
• Drive, accountability & sense of urgency
• Leadership & employee development
• Continuous improvement mindset
• Integrity & professionalism

Working Environment

• Remote work environment with travel to manufacturing facilities, customer locations, vendor sites, and company divisions as required.

Salary Pay Range:

$85,000 - $100,000 annually dependent on experience*

*pay range may be adjusted depending on cost of living

Bonus/Incentive Pay:

Annual performance bonus opportunity based on Company and specific business unit ROI and PBOP achievement criteria and individual job responsibility and performance.

Benefits currently offered to our employees:

• Medical insurance
• Health savings account with company contribution
• Dental insurance
• Vision insurance
• Basic and voluntary life insurance
• Disability insurance
• 401(k) plan with company match
• Paid vacation and holidays
• Stock purchase program with employee discount
• Educational reimbursement
• Wellness programs and challenges
• Other supplemental benefits

The Company is an Equal Opportunity Employer.