Remote Senior Program Manager - AI & Process Optimization

Goldbelt, Inc.; United States; Remote; USD 95,000 - 105,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Tax-deferred savings options

Paid time off

Professional development opportunities

Job summary

Goldbelt Glacier seeks a Senior Program Manager to support the Indian Affairs Office of the Chief Financial Officer (OCFO). The role provides program management, analysis, and process improvements across OCFO divisions, coordinating priorities and modernizing workflows with AI-readiness in mind.

The position involves developing dashboards, preparing executive reports, and guiding AI and automation pilots, with potential travel to on-site locations as needed.

Qualifications

• Eight (8) years of relevant experience.
• Bachelor's Degree.
• Ability to manage and ensure successful completion of multiple technical tasks.
• Experience managing and coordinating projects, programs, or work involving multiple activities and stakeholders.
• Experience preparing status reports and communicating project information to customers and management.
• Strong written and verbal communication skills.
• Ability to work independently and coordinate effectively with Government and contractor personnel.
• U.S. Citizen with the ability to meet and successfully complete the required Government background investigation.

Responsibilities

• Coordinate activities, priorities, milestones, dependencies, risks, and issues across OCFO divisions.
• Develop and maintain program trackers covering milestones, tasks, suspense dates, risks, issues, and dependencies.
• Identify workflow problems, bottlenecks, delays, resource constraints, system access issues, and other barriers affecting OCFO operations.
• Conduct root-cause analysis and develop recommendations to address identified problems.
• Maintain issue and resolution information and track corrective actions through completion.
• Develop and maintain dashboards and reports showing performance trends, cycle times, workload, SLA adherence, accuracy, risks, and other performance information.
• Analyze operational data to identify inefficiencies, recurring errors, risks, and opportunities for process improvement, standardization, or automation.
• Prepare weekly, monthly, and quarterly reports, dashboards briefings, and other materials for OCFO leadership.
• Work with OCFO divisions to identify processes that may benefit from AI, automation, or low-code solutions.
• Document current-state processes and develop future-state concepts showing how AI or automation could improve cost, speed, accuracy, effectiveness, transparency, compliance, or customer experience.
• Support development and evaluation of AI and automation pilots, including requirements, test scripts, metrics, lessons learned, and recommended improvements.
• Assess AI readiness, including data availability, system constraints, workforce adoption, training needs, governance, and security considerations.
• Map current workflows and identify opportunities to eliminate unnecessary manual steps, redundant approvals, inconsistent processes, and other inefficiencies.
• Develop and update Standard Operating Procedures (SOPs), playbooks, workflow maps, templates, quick-reference guides, decision trees, and job aids.
• Support process improvements using approved tools such as SharePoint, Power BI, Power Apps, and Power Automate.
• Coordinate with OCFO stakeholders, system administrators, policy leads, and functional experts to support implementation of process improvements.
• Facilitate meetings, working sessions, and cross-divisional coordination activities.
• Prepare executive-level reports, briefings, memoranda, talking points, slide presentations, risk summaries, and decision-support materials.
• Support OCFO audit readiness, reviews, modernization efforts, compliance activities, and other cross-divisional initiatives

Skills

Program management

Strategic planning

Cross-divisional coordination

Root-cause analysis

Data analytics

Dashboard development

AI readiness

Workflow automation

Executive-level reporting

Communication skills

Education

Bachelor's Degree

Tools

Power BI

Power Automate

Power Apps

SharePoint

FBMS

S4HANA

Job description

Goldbelt Glacier seeks a Senior Program Manager to support the Indian Affairs Office of the Chief Financial Officer (OCFO). The role provides program management, analysis, and process improvements across OCFO divisions, coordinating priorities and modernizing workflows with AI-readiness in mind.

The position involves developing dashboards, preparing executive reports, and guiding AI and automation pilots, with potential travel to on-site locations as needed.