Remote Senior Program Director — AI-Driven Delivery

Sapiens International; California (MO); Hybrid; USD 129,000 - 186,000; Full time

Job summary

Sapiens International is seeking a Program Director - Program Delivery Executive to own the execution and delivery integrity of customer programs. This remote role focuses on governance, milestone management, and value delivery within a multi-workstream, AI-enabled deployment.

You will collaborate with the Delivery Success and Customer Success teams to drive NRR, ARR, and account growth. The candidate brings deep insurance industry fluency, commercial discipline, and a track record of managing

Qualifications

• 15+ years of experience leading complex enterprise software programs.
• Deep insurance domain knowledge or related industries.
• Strong governance, risk, and milestone management capabilities.

Responsibilities

• Own end-to-end program delivery across multiple workstreams.
• Define time-to-value baselines and track milestones.
• Lead AI-led SaaS delivery and ensure value realization for customers.
• Manage cross-functional teams and senior stakeholder relationships.
• Partner with Customer Success on account growth and health.

Skills

Delivery leadership

AI transformation experience

Stakeholder management

Program governance

Education

PMP / PgMP / PRINCE2 certification

Tools

SAFe experience

AI tools in delivery

SaaS implementations

Job description

Sapiens International is seeking a Program Director - Program Delivery Executive to own the execution and delivery integrity of customer programs. This remote role focuses on governance, milestone management, and value delivery within a multi-workstream, AI-enabled deployment.

You will collaborate with the Delivery Success and Customer Success teams to drive NRR, ARR, and account growth. The candidate brings deep insurance industry fluency, commercial discipline, and a track record of managing