Remote Senior Product Support & Enablement Specialist

GEHA Health; United States; Remote; USD 92,000 - 129,000; Full time

Benefits offered by this job

Competitive pay

Incentive plan

Benefits from day one

401(k) company match

Well-being program

Paid Time Off

Community Enrichment Time

Life and AD&D insurance

Short-Term & Long-Term Disability

Tuition Assistance Program

Job summary

G.E.H.A is seeking a Senior Product Specialist to manage project timelines, facilitate cross-department collaboration, and ensure the accurate and timely delivery of materials supporting leadership decisions.

The role blends project coordination, data organization, and presentation support in a fast-paced, collaborative environment with remote/hybrid options and healthcare familiarity.

Qualifications

• Bachelor’s degree or equivalent in a related field.
• 5+ years of experience in project or product support, preferably in healthcare.
• Experience handling confidential information with professionalism.
• Proficiency with Microsoft Word, Excel, and PowerPoint; strong presentation skills.

Responsibilities

• Coordinate and track timelines, deliverables, and dependencies for multiple product initiatives, and assist in the coordination and testing of new and existing projects to ensure accurate implementation.
• Partner with internal teams (Actuary, Marketing, Customer Experience, Networks, Vendors, etc.) to collect and organize data that supports benefit design and product updates.
• Prepare and maintain product documentation, process materials, and the team’s shared resource site (SharePoint) to ensure organized and accessible program information.
• Conduct quality assurance reviews for product materials, OPM filings, and internal/external member-facing communications to ensure accuracy, clarity, and brand consistency.
• Develop polished PowerPoint presentations and written materials for leadership and board-level meetings.
• Synthesize data and insights into concise summaries and recommendations for decision-making.
• Provide high-level, confidential support to Product leadership, including meeting preparation, coordination, and timely follow-up.
• Communicate effectively with cross-functional partners to ensure alignment and progress on initiatives and identify opportunities to streamline processes and improve workflow efficiency.

Skills

Cross-functional collaboration

Executive presentation

Data synthesis

Project coordination

Communication excellence

Confidentiality and discretion

Education

Bachelor’s degree in business administration, computer science, engineering, or closely related field

Tools

SharePoint

PowerPoint

Word

Excel

Job description

G.E.H.A is seeking a Senior Product Specialist to manage project timelines, facilitate cross-department collaboration, and ensure the accurate and timely delivery of materials supporting leadership decisions.

The role blends project coordination, data organization, and presentation support in a fast-paced, collaborative environment with remote/hybrid options and healthcare familiarity.