Remote Senior Product & Program Support Specialist

GEHA Health; Topeka (KS); Remote; USD 92,000 - 116,000; Full time

Benefits offered by this job

Health/Vision/Dental benefits from day

401(k) matching program

Tuition Assistance Program

Paid Time Off

Life and Disability insurance

Hybrid/work-from-home options

Job summary

Government Employees Health Association, Inc. (G.E.H.A) is seeking a Sr Product Specialist to manage cross‑functional product initiatives, coordinate timelines, and prepare materials for leadership decisions.

The role emphasizes confidentiality, data organization, and presentation support in a fast-paced environment. The ideal candidate has 5+ years in product or project support within healthcare, with expert MS Office and SharePoint skills, and proven ability to collaborate across teams to

Qualifications

• Bachelor’s degree in business administration, computer science, engineering, or closely related field.
• 5+ years of experience in project or product support or a related field, preferably in healthcare.
• Direct experience performing work of a highly responsible and confidential nature; or any combination of education and experience.
• Expert-level proficiency in Microsoft Windows and advanced features of Microsoft Word, Excel, and PowerPoint.
• Demonstrated advanced skills in presenting information clearly and effectively to executives or board members.
• Proven ability to write reports, business correspondence, and procedure manuals.
• Proven ability to manage multiple priorities and projects simultaneously.
• Strong critical thinking and problem-solving skills.
• Excellent communication skills with the ability to engage effectively with both technical teams and business stakeholders.
• Demonstrated professionalism, discretion, and ability to maintain confidentiality.

Responsibilities

• Coordinate and track timelines, deliverables, and dependencies for multiple product initiatives, and assist in the coordination and testing of new and existing projects to ensure accurate implementation.
• Partner with internal teams (Actuary, Marketing, Customer Experience, Networks, Vendors, etc.) to collect and organize data that supports benefit design and product updates.
• Prepare and maintain product documentation, process materials, and the team’s shared resource site (SharePoint) to ensure organized and accessible program information.
• Conduct quality assurance reviews for product materials, OPM filings, and internal/external member-facing communications to ensure accuracy, clarity, and brand consistency.
• Develop polished PowerPoint presentations and written materials for leadership and board-level meetings.
• Synthesize data and insights into concise summaries and recommendations for decision-making.
• Provide high-level, confidential support to Product leadership, including meeting preparation, coordination, and timely follow-up.
• Communicate effectively with cross-functional partners to ensure alignment and progress on initiatives and identify opportunities to streamline processes and improve workflow efficiency.

Skills

Cross-functional collaboration

Project coordination

Executive communication

Presentation skills

Attention to detail

Discretion and confidentiality

Education

Bachelor’s degree (business administration, computer science, engineering, or related)

Tools

SharePoint

PowerPoint

Smartsheet/Asana (or similar)

Job description

Government Employees Health Association, Inc. (G.E.H.A) is seeking a Sr Product Specialist to manage cross‑functional product initiatives, coordinate timelines, and prepare materials for leadership decisions.

The role emphasizes confidentiality, data organization, and presentation support in a fast-paced environment. The ideal candidate has 5+ years in product or project support within healthcare, with expert MS Office and SharePoint skills, and proven ability to collaborate across teams to