Remote Senior Product Operations Lead

Crypto Pro Network; New York, Northern (NY, KY); Hybrid; USD 50,000 - 999,000; Full time

Benefits offered by this job

Unlimited time off

Flexible work from home

401(k) with company match

Comprehensive health benefits

Team summits

Job summary

Rain is hiring a Senior Product Operations Manager to act as the connective tissue across product, engineering, partnerships, and customers. You will own the product operating system end to end—rituals, launch motion, feedback loops, tooling, and cross-functional surfaces.

This senior IC role collaborates with PMs, engineering, partnerships, support, compliance, and major external partners to scale an efficient product org with high-quality standards.

Qualifications

• 5–8 years of product operations, program management, chief-of-staff, or strategy & operations experience.
• Experience building operational excellence inside a product-led company with strong engineering culture.

Responsibilities

• Own the product operating cadence—planning, prioritization, roadmap reviews, launch reviews, and rituals.
• Run the launch motion end to end across cards, payments, and platform—readiness, enablement, rollout, CX prep, post-launch measurement.
• Build and run the partner feedback loop—capture input from fintech, neobank, institutional partners and convert it into product signals.
• Stand up tooling, dashboards, and documentation that make product operations scalable—partner trackers, release notes, status comms, knowledge bases.
• Partner with PMs to scope and ship cross-functional initiatives touching support, compliance, partnerships, and finance, owning seams between teams.
• Drive operational excellence—metrics hygiene, postmortems, decision logs, and cross-team collaboration.
• Identify and remove friction—process, tooling, communication, decision-making; raise the bar for team operations.

Skills

Product operations

Program management

Chief-of-staff

Strategy & operations

APIs & payments

Blockchain concepts

Executive communication

Job description

Rain is hiring a Senior Product Operations Manager to act as the connective tissue across product, engineering, partnerships, and customers. You will own the product operating system end to end—rituals, launch motion, feedback loops, tooling, and cross-functional surfaces.

This senior IC role collaborates with PMs, engineering, partnerships, support, compliance, and major external partners to scale an efficient product org with high-quality standards.