Remote Senior Product Manager, Operations & Commercialization

Serve Robotics Inc; Vancouver (WA); A distancia; USD 140.000 - 190.000; Jornada completa

Descripción de la vacante

Serve Robotics is hiring a Senior Product Manager, Operations & Commercialization, to own the roadmap and drive products that make our autonomous delivery fleet reliable and scalable. You will partner with Operations, Growth, Engineering, and Safety to translate frontline workflows into prioritized requirements and measurable outcomes.

You will guide launches across markets, define success metrics, and ensure fast, focused execution with engineering.

Formación

• 6+ years of product management experience taking software products from discovery through launch and iteration.

Responsabilidades

• Own the product roadmap for Operations & Commercialization.
• Define success metrics for operational performance and delivery quality.
• Maintain an evidence-based view of failure modes and opportunities.
• Build scalable operational workflows for robot supervision, deployment, and dispatch.
• Improve delivery reliability with issue detection and rapid interventions.
• Elevate customer and public experience through intuitive interactions.
• Enable commercial launches with onboarding workflows and SLA guardrails.
• Scale market deployments with repeatable product capabilities and workflows.

Conocimientos

Product management

Operational product experience

User discovery

APIs & data fluency

Cross-functional collaboration

Herramientas

APIs

SQL

Descripción del empleo

Serve Robotics is hiring a Senior Product Manager, Operations & Commercialization, to own the roadmap and drive products that make our autonomous delivery fleet reliable and scalable. You will partner with Operations, Growth, Engineering, and Safety to translate frontline workflows into prioritized requirements and measurable outcomes.

You will guide launches across markets, define success metrics, and ensure fast, focused execution with engineering.