Head of Product & Design, Robotics & Delivery

Serve Robotics; Los Angeles (CA); On-site; USD 180,000 - 300,000; Full time

Job summary

Serve Robotics in Los Angeles is seeking a seasoned leader to head Product and Design, guiding a high-performing team to shape the future of sidewalk delivery with robots. You’ll translate strategy into a clear roadmap, align engineering, operations, data, and business development, and champion user-centered design.

You will own the product narrative, balance near-term needs with scalable capabilities, and ensure safety-focused, delightful user experiences across hardware and software.

Qualifications

• 12+ years of progressive experience in product management, product strategy, design, or related technology leadership roles.
• 5+ years of experience leading and developing product teams, including senior product leaders and/or multidisciplinary organizations.
• Demonstrated experience owning product strategy and roadmaps for complex technology products from concept through commercialization and scale.
• Proven track record of translating company strategy, customer needs, and technical capabilities into clear product priorities and measurable business outcomes.
• Master communicator with experience partnering with executive leadership and communicating product, design and technical strategy to senior internal and external stakeholders.
• Strong people leadership capabilities with demonstrated success recruiting, developing, and retaining high-performing teams.

Responsibilities

• Lead a high-performing Product and Design team to build the future with robots, starting with sidewalk logistics.
• Balance near-term customer and operational needs with investments in scalable, long-term product capabilities.
• Develop and maintain a clear product roadmap translating company strategy into prioritized initiatives, milestones, and outcomes.
• Deliver delight to customers and the public while expanding sidewalk delivery business.
• Champion data-driven product decision making using quantitative and qualitative insights to guide strategy.

Skills

Product leadership

Team management

Roadmapping

Design collaboration

Stakeholder communication

Education

Bachelor's degree (engineering, computer science, design, or business)

Job description

Serve Robotics in Los Angeles is seeking a seasoned leader to head Product and Design, guiding a high-performing team to shape the future of sidewalk delivery with robots. You’ll translate strategy into a clear roadmap, align engineering, operations, data, and business development, and champion user-centered design.

You will own the product narrative, balance near-term needs with scalable capabilities, and ensure safety-focused, delightful user experiences across hardware and software.