Remote Senior Product Designer for Government UX

LMI Consulting, LLC; Tysons (VA); Remote; USD 112,000 - 195,000; Full time

Job summary

LMI Consulting, LLC is seeking a Senior Product Designer to lead discovery, research, and design for VA modernization initiatives. You will shape AI-enabled dashboards, automate workflows, and drive measurable outcomes by partnering with government and engineering teams.

The role focuses on evidence-based design, accessibility compliance, and end-to-end ownership from research through implementation and post-release learning.

Qualifications

• Bachelor's degree or equivalent professional experience in UX-related field.
• 7+ years in product design, UX, or related digital-product roles.
• Portfolio showing end-to-end user-centered design process and artifacts.

Responsibilities

• Lead discovery and product research to identify high-value opportunities for workflow improvement, automation, dashboards, AI-enabled capabilities, and digital tool adoption.
• Plan and conduct interviews, contextual inquiry, workflow observation, concept testing, usability testing, and post-release feedback around clear research questions.
• Synthesize evidence into user needs, pain points, and prioritized recommendations.
• Map current-state and future-state workflows and user journeys across complex environments.
• Translate needs into concepts, flows, wireframes, prototypes, design specs, backlog-ready requirements.
• Design AI-enabled experiences with transparency, user control, and appropriate human oversight.
• Define and use product measures such as adoption, task completion, feature utilization, satisfaction, and support demand.
• Triangulate research with analytics and stakeholder feedback to guide prioritization.
• Lead iterative prototype validation and usability testing with documentation of learnings and decisions.
• Apply Section 508, WCAG, inclusive-design, and accessibility principles throughout.
• Partner with product, engineering, data, AI/ML, training, support, security, and other teams to ensure feasibility and alignment.
• Communicate research findings and design rationale clearly to Government stakeholders, delivery teams, and executives.
• Mentor designers and researchers and maintain reusable templates, patterns, and measurement practices.

Skills

User research

Facilitation

Cross-functional collaboration

UX design

Prototyping

Education

Bachelor's degree in UX/HCI or related field

Tools

Figma

FigJam

Miro

Axure

Jira

Confluence

GitLab

Azure DevOps

Job description

LMI Consulting, LLC is seeking a Senior Product Designer to lead discovery, research, and design for VA modernization initiatives. You will shape AI-enabled dashboards, automate workflows, and drive measurable outcomes by partnering with government and engineering teams.

The role focuses on evidence-based design, accessibility compliance, and end-to-end ownership from research through implementation and post-release learning.